pleasehelpmeout Posted August 28, 2019 Share Posted August 28, 2019 I've been dealing with this since the first time I turned on the headset. Excited as hell to try them out, I set them all up and immediately ran into an issue that I have been unable to resolve. The mic will automatically mute as soon as the headset has turned on, and can not be unmuted. I have flipped the mic up and down a million times, I've reset the microphone by holding the mute button and all that dozens of times. I switched into every USB port I have. I uninstalled and then reinstalled iCue. I have tried everything. I reached out to Corsair about the issue. After 2 days, they finally responded, telling me to- you guessed it- try the reset procedure again. Of course, I obliged, and still nothing. I told them this in the email, and they have still yet to get back to me. At this point, I am considering just returning the product and ordering a new one. My only fear is that the issue is a software one, and that if I order another one, the issue will remain. I am tired of wasting my time on this. Link to comment Share on other sites More sharing options...
Weijie Posted October 4, 2019 Share Posted October 4, 2019 Someone pls help me with this. i try fiddling with the system. it doesnt work, i just bought it 2days ago. Link to comment Share on other sites More sharing options...
Venemox Posted November 11, 2019 Share Posted November 11, 2019 Return and buy another brand. Link to comment Share on other sites More sharing options...
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