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Old 12-22-2019, 11:54 AM
Erik Sebelfeld Erik Sebelfeld is offline
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POST ID # = 1028257
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Sad ICUE wonnt let me update my RGB wireless IRONCLAW.

I´ve been trying to restart everything, the software, the mouse and even the whole computer, but nothing works, I own an IRONCLAW RGB wireless mouse and my wireless USB won't work when plugged, it just blinkes white on the edge all the time. ICUE says that I'm supposed to update my mouse but every time I try to connect the wired USB in the mouse it says that it´s not connected, someone help. Please.
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Old 01-28-2020, 01:56 PM
Baba1435 Baba1435 is offline
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Hello,

the wife had the same problem with her Ironclaw too (2 of them actually).

This is how we fixed it:
Open ICue, goto settings at the top, then the ironclaw tab
Unplug the usb cable, keep the wireless dongle plugged in
Turn the mouse off and click the Initiate Pair button (we had a spare mouse plugged in)

Hold button 4 (the top one below the scroll wheel, middle of the mouse) and while holding it turn the mouse back onto wireless

Update the firmware.

Hope that helps
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