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  #1  
Old 05-28-2020, 05:35 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Default Flickering/Stuttering with H100i Platinum RGB SE (White version) and included LL120s

Hello, everyone. Hope you're all safe and well!

So I purchased a H100i Platinum RGB SE in White not too long ago and I've been really pleased with it's performance, keeping my CPU nice and cool whilst it runs at 5Ghz on all cores. However, I've been having problems with the RGB. At first, it was absolutely faultless!

After a recent update to the latest iCUE however, the two included LL120 fans and the pump itself are flickering.

I've tried installing a previous version of iCUE, no joy. Re-installed Windows, no joy.

All my other drivers are up-to date so I'm not sure what's going on at all with it.

When iCUE isn't running, the RGB is perfectly fine. However, as soon as iCUE is open, the flickering/stuttering starts. The only ones I can use fine are Colour Shift,Static Colurs and Temperature. However, every other effect has a stuttering to it.

Really disheartening. :(

I've googled the issue and it seems like it was quite a common problem in 2018, 2019 and a few at the start of this year.

If required, I can get a video of this occuring to demonstrate what I mean, but it doesn't do this when iCUE is closed. So I'm led to believe it's either an issue with iCUE, or with the firmware of the H100i.
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  #2  
Old 05-28-2020, 06:50 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Update, if I disconnect one fan within the lighting setup of iCUE, the problem is fixed. I did update the AIO too, to Firmware 1.0.15. Is there any way to roll this back as I believe that is what's causing the issue.

Last edited by DeathlySiNs 666; 05-28-2020 at 06:50 PM. Reason: Spelling
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  #3  
Old 05-29-2020, 01:04 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Bump, bump

Anyone able to help? I've contacted Support on Twitter, no reply.
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  #4  
Old 05-29-2020, 09:39 PM
Tarkmelhion Tarkmelhion is offline
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Exact same issue.

https://imgur.com/gallery/krfuels
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  #5  
Old 05-29-2020, 10:02 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Quote:
Originally Posted by Tarkmelhion View Post
Really frustrating isn't it?! I literally got mine a few days ago and all was fine, then this update for iCUE and the firmware update came along and botched everything.

~I've tried clean installing windows
~Installing Previous versions of iCUE
~Using the repair function of iCUE when you go to uninstall it
~Delete profiles
~Swapped the fans around to see if one is defective or not

My fans aren't defective or anything as such, so it'll be the firmware itself.

I even tried to force update the firmware again and no dice!

It's fine outside of iCUE though, but as soon as you open iCUE, the USB connect sound happens and then it starts to flicker and stutter.

I've submitted a ticket with them, as well as DMing the Support Twitter account, no response yet.
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  #6  
Old 05-30-2020, 05:44 AM
OmniSlash OmniSlash is offline
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I had this issue after I updated Windows 10 to the new 2004 (May 2020) update. I fixed it by restoring the previous build (1909).

Its seems a compatibility issue with the new Windows 10 update. ICUE was up today before I did the update.
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  #7  
Old 05-30-2020, 07:51 AM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Driver issue, or issue with iCUE itself maybe?

@Corsair hopefully you've seen this and are working on a fix? I'll report it to Microsoft either way too, so they're aware of an issue in case it's something they changed within the OS itself.
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  #8  
Old 05-30-2020, 09:36 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Default FIXED! PSA! Don't update to Windows 10 2004, buggy mess!

Lo and behold, rolling back to 1909 fixed everything! It's not just this affected by the Windows 10 update, MS has admitted its bust and they're working on a fix. So if anyone has any issues recently, roll back to 1909 and you'll be golden!
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  #9  
Old 05-30-2020, 10:37 PM
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Hello, Corsair Community!

I also got this problem by updating my Windows 10 Pro from v1909 to 2004.
Everything started to stutter & flicker (Fans, Pump Head & Memory LED's), but I've found a good workaround until it's fixed.

Just use the CUSTOM "Static Color" or/and "Solid" effect for your RGB LED's of your Water Cooling and disable or remove all other effects.
Everything else selected from PREDEFINED, LIGHTING LINK or the other effects from CUSTOM will start the issue again.


Greetings from Germany,
InVy

Last edited by InVy; 05-30-2020 at 11:22 PM.
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  #10  
Old 06-23-2020, 01:16 AM
jpvs jpvs is offline
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just updated to windows 10 2004 build.
I have the synchronization problems with all the devices i have on the build.
Fans, water cooling, leds stripes.

https://imgur.com/a/jtB56pS
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  #11  
Old 06-23-2020, 10:03 PM
ladouif ladouif is offline
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I'VE GOT THE EXACT SAME ISSUE AND JUST SUBMITTED A TICKET, IT'S STILL NOT FIXED!!! VERY VERY ANNOYING. Does anyone know how to fix it or when it's gonna be fixed?
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  #12  
Old 06-29-2020, 02:32 PM
Phlegon Phlegon is offline
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Same exact issue since I updated to Windows 10 2004.
Corsair H100i Platinum SE with Rainbow wave, Spiral Rainbow or Arc results in flickering on the H100i and the LL120s. Applying something simple like Static makes the flickering stop.
Corsair needs to answer and fix this.
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  #13  
Old 06-30-2020, 07:22 PM
DeathlySiNs 666 DeathlySiNs 666 is offline
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Unfortunately, the only fix I know of is rolling back to 1909. That's what I had to do an Corsair support where telling me I had to RMA it. Hahaha, hell no. It's a problem with iCUE on Windows 10 2004.
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  #14  
Old 07-02-2020, 02:31 PM
OmniSlash OmniSlash is offline
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This problem will become more apparent as Microsoft start to push 2004 out to more systems. Corsair will eventually fix but these feature updates are months in the making so clearly they aren't doing any/much testing.
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  #15  
Old 07-04-2020, 03:48 AM
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Just wanted to add this happened to me as soon as I upgraded from winver 1909 to 2004
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