Ryo Posted September 15, 2018 Share Posted September 15, 2018 Hello, I'm using a Logitech keyboard that features a volume control. Before I installed CUE, I had no issues controlling the master volume with my keyboard, no matter which device was selected as default. Since installing CUE, I can only control the volume of the Void Pro, independent of which device is selected as default device. It's not possible anymore to control the master volume using my keyboard. How can I fix this? I'm using Windows 10, just installed CUE today, so latest version. Also, my Void Pro has the latest firmware version installed. Thanks Ryo Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted September 18, 2018 Corsair Employee Share Posted September 18, 2018 Hi Ryo, The keyboard should be controlling the Windows volume, whichever device you have set as the default device for sound output. Link to comment Share on other sites More sharing options...
Ryo Posted October 25, 2018 Author Share Posted October 25, 2018 Hello Mint, yes, exactly. But as I wrote, this is not what is happening. Anyway, somehow the problem has gone away. I can now control the volume of the selected default device. Don't know why it didn't work before. Ryo Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted October 25, 2018 Corsair Employee Share Posted October 25, 2018 Interesting! Did you disconnect/reconnect anything in that time? Link to comment Share on other sites More sharing options...
Ryo Posted October 30, 2018 Author Share Posted October 30, 2018 Nothing new at least. It might be that I disconnected the USB adapter, as I was trying out if the same issue happens on my Windows 7 laptop (which wasn't the case). But I can't say exactly when it was suddenly working. Link to comment Share on other sites More sharing options...
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