Vengeance 1500 reverse sound

[Ninfur]

Hi!

I also struggle with reversed sound. Although, it's not exactly reversed. Often when I'm close to the edge of a map (in every shooter I've tried), I can hear what's going on, on the oposite end of the map. I also hear random shots and the location of the different sounds can be reversed, but it's not always reversed.
My problem usually appears within 15 minutes to an hour of gaming. The only solution in to restart the game. I'm currently using the modified HS1 driver, since the problem is less consistent with this driver.

I'm sorry for any grammar or spelling mistakes, my native language is Norwegian

[RAM GUY]

Has anyone ever been able to repeat this issue on a different machine but same motherboard? One of the challanges is that we have tried to copy systems of those who report the issue (including OS, Drivers, BIOS) but it doesn't occur.

[Ninfur]

Originally Posted by RAM GUY

Has anyone ever been able to repeat this issue on a different machine but same motherboard? One of the challanges is that we have tried to copy systems of those who report the issue (including OS, Drivers, BIOS) but it doesn't occur.

Nope, sorry.

[shankly1985]

Originally Posted by RAM GUY

Has anyone ever been able to repeat this issue on a different machine but same motherboard? One of the challanges is that we have tried to copy systems of those who report the issue (including OS, Drivers, BIOS) but it doesn't occur.

I only get it on the Dolby one. Try selecting that option, then go into Windows playback device.
Click on Corsair 1500 and click configure now click on a right speaker and you'll hear it in the Left ear.

You can tell this even more if you move the Right ear cup away from ear and click the speakers.

This only happens when Dolby option is used in the drivers software. If I select bypass or 7.1 virtual it works fine. But it has also happen couple times on the 7.1 option.

But thats easy fixed by selecting 7.1 again, the Dolby option isn't fixable without driver update.

Hope this helps.

[shankly1985]

@RAM_Guy
Did you try what I posted?

[RAM GUY]

Hi Shankly, sorry I wasn't in yesterday but I will have them test this in the lab. I believe we may have this board in there. A quick test on my work PC here (MSI 870A) did not have that issue. I also tested it on a Crosshair V and a Rampage III Extreme and I didn't get any issues either. I'll also see if I can grab another headset to confirm.

[shankly1985]

Originally Posted by RAM GUY

Hi Shankly, sorry I wasn't in yesterday but I will have them test this in the lab. I believe we may have this board in there. A quick test on my work PC here (MSI 870A) did not have that issue. I also tested it on a Crosshair V and a Rampage III Extreme and I didn't get any issues either. I'll also see if I can grab another headset to confirm.

Thanks for testing is they anything I can send you witch would help the testing? I already give you mine dxdiag file, but is there anything else??

[RAM GUY]

Do me a favor Shankly. Can you go over to a friend's house and test your headset on a completely different PC? If your headset does it even on different systems, I'll exchange it for you so I can get yours back here for testing.

[shankly1985]

Originally Posted by RAM GUY

Do me a favor Shankly. Can you go over to a friend's house and test your headset on a completely different PC? If your headset does it even on different systems, I'll exchange it for you so I can get yours back here for testing.

Hi just tested on another PC running windows 7 and it was the same. If you was to exchange would I need to send this of first? or will you do door exchange?

Thanks again

[shankly1985]

Originally Posted by shankly1985

I only get it on the Dolby one. Try selecting that option, then go into Windows playback device.
Click on Corsair 1500 and click configure now click on a right speaker and you'll hear it in the Left ear.

You can tell this even more if you move the Right ear cup away from ear and click the speakers.

This only happens when Dolby option is used in the drivers software. If I select bypass or 7.1 virtual it works fine. But it has also happen couple times on the 7.1 option.

But thats easy fixed by selecting 7.1 again, the Dolby option isn't fixable without driver update.

Hope this helps.

Can anyone else also test this please.

Thanks

[RAM GUY]

Shankly, put in a RMA request and let me know your case number. I'd like to get the headset back for analysis. I'll also take care of your replacement.

[shankly1985]

Originally Posted by RAM GUY

Shankly, put in a RMA request and let me know your case number. I'd like to get the headset back for analysis. I'll also take care of your replacement.

I have opened a request should I send you my case number by email or just post it here?

thanks

[RAM GUY]

You can post it here.

[shankly1985]

Originally Posted by RAM GUY

You can post it here.

Hi RAMGuy
I think I will leave sending it back for RMA. and wait on new drivers first and see how we get on, I have a friend who owns the same headset and his does the same thing.
Could you do one more test for me
See image
Has you can see I have moved the balance all way to the right, now when I click on a left speaker I hear it through right side.

[RAM GUY]

I'll test this later today and get back to you.