Hydro H150i not detected in Corsair Link (or iCue)

[DevBiker]

Check Device Manager for the driver and restart it if necessary. There have historically been issues with Precision XOC (See the cooler FAQ for details).

Also, make sure that your CPU_FAN speed is set to 100%/Full Speed.

[Cabos]

so, the icue software when it did take control over the water coolers randomly put their settings back to quiet... the fix for that was to arrange the list so the speed you wanted was at the top.... but that never worked for me because i have my fans on balanced and pump on extreme and only one setting option can be at the top.... why not test the product properly before releasing it?

Now there as been the icue update and removed the support for water coolers, CL4 doesn't even pick up that the cooler is connected. why not test the product properly before reverting it?

So, who do i go to when the shocking customer support from corsair and their shoddy software overheats and damages my PC?

[c-attack]

Originally Posted by Cabos

so, the icue software when it did take control over the water coolers randomly put their settings back to quiet... the fix for that was to arrange the list so the speed you wanted was at the top.... but that never worked for me because i have my fans on balanced and pump on extreme and only one setting option can be at the top.... why not test the product properly before releasing it?

Now there as been the icue update and removed the support for water coolers, CL4 doesn't even pick up that the cooler is connected. why not test the product properly before reverting it?

So, who do i go to when the shocking customer support from corsair and their shoddy software overheats and damages my PC?

Why don't you try updating to the current version of iCUE (3.5.111). Most of the discussion here relates to prior versions. Link is unchanged, so you can always go back to that.

Not recognizing the H150i is typically not an iCUE/Link issue. Are you having trouble with the system recognizing your cooler?

[DevBiker]

Originally Posted by Cabos

so, the icue software when it did take control over the water coolers randomly put their settings back to quiet... the fix for that was to arrange the list so the speed you wanted was at the top.... but that never worked for me because i have my fans on balanced and pump on extreme and only one setting option can be at the top.... why not test the product properly before releasing it?

Now there as been the icue update and removed the support for water coolers, CL4 doesn't even pick up that the cooler is connected. why not test the product properly before reverting it?

So, who do i go to when the shocking customer support from corsair and their shoddy software overheats and damages my PC?

The Profile you want should be on top. Not the settings in the performance tab. The first profile in the list is what is applied when iCue starts. It has nothing to do with the order that the settings are applied in the Performance tab.

And what support for water coolers was removed from iCue? Where are you getting this? Considering that I have 4 Corsair AIO coolers running in different systems and they are all supported in iCue ... I've gotta say that this statement isn't accurate.

[Pompolos]

I'm having the same problem.I cannot figure this out and its driving me crazy!!

[DevBiker]

Look in Device Manager. Do you see any unknown or disabled devices?

[boe323]

I tried to upgrade from corsair link to icue, nearly filled my pants lol, the pump was going OK but the fans were spinning at bear minimum causing the thermal alarm to ring on the mobo, and couldn't control anything. That Icue software is dangerous in my opinion. I have a feeling there's gonna be heat stress marks on my cpu now. I resolved it by uninstalling icue and manually removing the usb device in devices and printers and then uninstalling corsair bus in system devices and removing ghost usb device from USB devices. Powered off, cut the power to the mobo and re plugged the usb lead into pump. Corsair link is working fine again. Icue is not for me. My Cooler is h150i.

[raf]

Originally Posted by DevBiker

Look in Device Manager. Do you see any unknown or disabled devices?

I came looking for info because I had the same issue, and I cannot wait until I replace everything with this crap of a company's name on it.

[ostudent]

Originally Posted by raf

I came looking for info because I had the same issue, and I cannot wait until I replace everything with this crap of a company's name on it.

I also having issue that the icue cant find the pump, everything else is work as it should. Just not the RGB on the pump. Suck!