The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Audio

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 06-14-2019, 08:06 AM
nshaw09 nshaw09 is offline
Registered User
nshaw09's PC Specs
 
Join Date: Jun 2019
Posts: 1
POST ID # = 1007960
nshaw09 Reputation: 10
Default VOID Pro Wired USB Static Noise Issue

Hi all,

I recently purchased the VOID Pro Wired Headset and have found that I have a static noise in the background when any sound plays. When there is no sound then I have silence but as soon as any sound plays it is accompanied by a horrible static noise.

I assumed this would be okay at first because whatever game I was playing would drown out the sound but if the game is quiet and ambient sound is playing in the background then I get this awful noise with it and it starts to really irritate me.

I'm running Windows 10 and iCUE ver 3.16.56 and I've tried uninstalling this, reinstalling, choosing different USB sockets, forcing a firmware update, everything but nothing seems to work, as soon as the noise comes through then so does the static.

Does anyone have any ideas how to solve this or am I going to have to send them back?

Cheers
Reply With Quote


  #2  
Old 06-14-2019, 09:24 AM
h4d3z h4d3z is offline
Registered User
 
Join Date: Aug 2014
Posts: 16
POST ID # = 1007971
h4d3z Reputation: 10
Default

What windows 10 are you using?
http://forum.corsair.com/forums/showthread.php?t=187823

And also

http://forum.corsair.com/forums/showthread.php?t=188108
Reply With Quote


  #3  
Old 06-14-2019, 11:31 AM
Vellin_Boute Vellin_Boute is offline
Registered User
 
Join Date: Mar 2019
Posts: 1
POST ID # = 1007975
Vellin_Boute Reputation: 10
Default

This is was quite helpful using craigslist with :

http://forum.corsair.com/forums/showthread.php?t=188108


Thank you. Best regards.

Last edited by Vellin_Boute; 07-20-2019 at 05:21 AM.
Reply With Quote


  #4  
Old 06-16-2019, 05:27 PM
Waukeen Waukeen is offline
Banned
Waukeen's PC Specs
 
Join Date: Oct 2007
Posts: 264
POST ID # = 1008220
Waukeen Reputation: 16
Default

That can be indicative of a ground issue. I would just RMA them, or go back to the store you got them at and return as busted if that is an option.
Reply With Quote


  #5  
Old 06-30-2019, 12:21 AM
urtmll urtmll is offline
Registered User
 
Join Date: Jun 2019
Posts: 4
POST ID # = 1009760
urtmll Reputation: 10
Default

"The complete nonsense is that when you reconnect to another USB port, the noises will disappear. Troubleshoot sound problems will not solve your problem either. Complete elimination of noise and clear sound can only give a good sound card. USB sound card from Corsair garbage, and therefore there are noises!
..Or use stereo
P.S Found another way to eliminate noise. Purchase Mpow Ground Loop Noise Isolator or similar"
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 01:47 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.