Pang101 Posted November 27, 2019 Share Posted November 27, 2019 Hi all, Just bought a h100i SE (the one in white) and am having some trouble. I installed the cooler as per the instructions and it briefly worked as I hoped but stopped shortly after. The device was picked up in iCue but following a failed firmware update and a restart it stopped appearing. The fans are now stuck on max speed and the rgb lighting has gone except on the base of the cooler where the corsair logo is on a blue colour. I have tried reseating all the cables and even in different ports but no dice. It also worth noting the Windows does indeed recognise this device under Bluetooth and Other Devices. Even in USBdeView as well. Restarting the service has no impact. Any advice? I feel as if I tried everything here. Link to comment Share on other sites More sharing options...
Pang101 Posted November 27, 2019 Author Share Posted November 27, 2019 I'd also like to add that the issues in the original post of this thread are exactly the same as mine: https://forum.corsair.com/v3/showthread.php?t=187230 I have also contacted Corsair Support but have a feeling I wont hear from them quickly. Link to comment Share on other sites More sharing options...
DevBiker Posted November 27, 2019 Share Posted November 27, 2019 Unfortunately, with a failed firmware update, contacting Support is the best that you can do. What we really need is a manual flash procedure for cases like this. Link to comment Share on other sites More sharing options...
Pang101 Posted November 27, 2019 Author Share Posted November 27, 2019 I'm somewhat sad it isn't a simple fix - is contacting support likely to result in an RMA? Link to comment Share on other sites More sharing options...
DevBiker Posted November 27, 2019 Share Posted November 27, 2019 It may - I can't speak for Corsair or Corsair Support. Link to comment Share on other sites More sharing options...
Corsair Mike Posted December 2, 2019 Share Posted December 2, 2019 Hi Pang101, If you still need help with this please PM me and I can get you a firmware file and instructions to try and recover the cooler from that bad frimware update. Link to comment Share on other sites More sharing options...
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