The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Power Supplies

Reply
 
Thread Tools Search this Thread Rating: Thread Rating: 9 votes, 5.00 average. Display Modes
  #16  
Old 10-12-2007, 10:21 PM
Shmanky Shmanky is offline
Registered User
Shmanky's PC Specs
 
Join Date: Oct 2007
Posts: 8
POST ID # = 312042
Shmanky Reputation: 10
Default

Ram Guy,

Where can I find the details to specify the following fields in the RMA form?
  • Corsair Part Number *
Is it VX450W or CMPSU-450VX? Because I don't find either in the list. Is it printed on the unit?
  • TSX Ticket #/ Form Post ID #
Hmmmm what's this one?
Thanks for all the support (:
Reply With Quote


  #17  
Old 10-13-2007, 02:04 PM
oralpain oralpain is offline
Registered User
 
Join Date: Oct 2007
Posts: 3
POST ID # = 312089
oralpain Reputation: 10
Default

It wasn't the coils either.

After pluging everything back in and testing out the PSU after I had glued all the coils and plastic separators and turning the system on, the buzz was back. It was the same sound as before, only with a slightly different tone.

I put some gloves on and opened up the PSU while the system was running so I could try to get a better idea of exactly where the noise was coming from. Sound seemed to be strongest near the rear vent on the side of the main capacitor, so I used my screw driver to prod around to see if the sound changed or vanished.

The only thing I touched that changed the buzz was one of the MOSFETs that was connected to the heatsink farthest from the AC input. Pushing on this casued the buzzing to quiet considerably. I'm thinking the screw holding it to the heatsink could have been tightened more.

I did not have the opportunitity yo test this as there was no way for me to get a screwdriver all the way in there, not that it would have mattered as I shorted out the MOSFET and killed my PSU while pushing on it .
Reply With Quote


  #18  
Old 10-15-2007, 05:35 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 312375
RAM GUY Reputation: 10
Default

Quote:
Originally Posted by Shmanky View Post
Ram Guy,

Where can I find the details to specify the following fields in the RMA form?
  • Corsair Part Number *
Is it VX450W or CMPSU-450VX? Because I don't find either in the list. Is it printed on the unit?
  • TSX Ticket #/ Form Post ID #
Hmmmm what's this one?
Thanks for all the support (:
Part # is CMPSU-VX450W
Post ID is your forum post # on the top right of your message.
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


  #19  
Old 10-15-2007, 05:36 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 312376
RAM GUY Reputation: 10
Default

Quote:
Originally Posted by oralpain View Post

I did not have the opportunitity yo test this as there was no way for me to get a screwdriver all the way in there, not that it would have mattered as I shorted out the MOSFET and killed my PSU while pushing on it .
Oh no!
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


  #20  
Old 10-15-2007, 05:48 PM
Shmanky Shmanky is offline
Registered User
Shmanky's PC Specs
 
Join Date: Oct 2007
Posts: 8
POST ID # = 312381
Shmanky Reputation: 10
Default

Quote:
Originally Posted by RAM GUY View Post
Part # is CMPSU-VX450W
Post ID is your forum post # on the top right of your message.
Thank you Ram Guy, but my concern was that CMPSU-VX450W is not in the list. Should I just select Not Listed?
Reply With Quote


  #21  
Old 10-15-2007, 05:53 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 312383
RAM GUY Reputation: 10
Default

If VX450W is on the list, you may use that, otherwise just put "Not Listed".
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


  #22  
Old 10-15-2007, 07:53 PM
xseanx xseanx is offline
Registered User
xseanx's PC Specs
 
Join Date: Oct 2007
Posts: 2
POST ID # = 312412
xseanx Reputation: 10
Sad

Quote:
Originally Posted by Shmanky View Post
Ram Guy, I'm about 95% sure it's not the PSU's fan or another case fan that I'm hearing. I had a power supply prior to this one that would buzz, so I know what to listen for.
But you know, it also buzzes when I scroll the mouse or a Web page, and it buzzes in time with hard disk seeks, which convinces me it's not some fan bearings.
ThankS!
thankgod there is other ppl who expierence this problem like i do, i thought i was the only one. after i heard so many good reviews about the corsair 620hx i went ahead and bought one and now i have to deal with those buzzing noises, very dissappointing for a $150 psu from corsair.

Shmanky- iam assuming you're using windows xp, with xp the buzzing will be continously beeps when the vcore drop. Try vista, the noise will be lesser, bc with vista it will be opposite, it only beeps when the vcore are raise. and no buzzing when u scroll the mouse.
Reply With Quote


  #23  
Old 10-15-2007, 08:28 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 312419
RAM GUY Reputation: 10
Default

Quote:
Originally Posted by xseanx View Post
thankgod there is other ppl who expierence this problem like i do, i thought i was the only one. after i heard so many good reviews about the corsair 620hx i went ahead and bought one and now i have to deal with those buzzing noises, very dissappointing for a $150 psu from corsair.

Shmanky- iam assuming you're using windows xp, with xp the buzzing will be continously beeps when the vcore drop. Try vista, the noise will be lesser, bc with vista it will be opposite, it only beeps when the vcore are raise. and no buzzing when u scroll the mouse.
xseanx, we have no problem replacing your PSU as well. The PSU should not be buzzing so loudly that it can be heard over the other components in the system. If you would like us to replace it, please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


  #24  
Old 10-15-2007, 11:05 PM
Shmanky Shmanky is offline
Registered User
Shmanky's PC Specs
 
Join Date: Oct 2007
Posts: 8
POST ID # = 312428
Shmanky Reputation: 10
Default

Quote:
Originally Posted by xseanx View Post
thankgod there is other ppl who expierence this problem like i do, i thought i was the only one. after i heard so many good reviews about the corsair 620hx i went ahead and bought one and now i have to deal with those buzzing noises, very dissappointing for a $150 psu from corsair.

Shmanky- iam assuming you're using windows xp, with xp the buzzing will be continously beeps when the vcore drop. Try vista, the noise will be lesser, bc with vista it will be opposite, it only beeps when the vcore are raise. and no buzzing when u scroll the mouse.
Thank you for your comments, xseanx. However, I built this machine specifically for Windows Vista 32-bit. So the buzzing I hear is under Vista, and I do hear buzzing when I scroll a Web page or move a window on the screen.

I bought this PSU because of positive recommendations from silentpcreview.com.
Reply With Quote


  #25  
Old 10-15-2007, 11:15 PM
Shmanky Shmanky is offline
Registered User
Shmanky's PC Specs
 
Join Date: Oct 2007
Posts: 8
POST ID # = 312431
Shmanky Reputation: 10
Default

Quote:
Originally Posted by RAM GUY View Post
If VX450W is on the list, you may use that, otherwise just put "Not Listed".
Ram Guy, should I use my shipping address, or my personal home address?

I took a guess and I used my shipping address, which is my workplace which is where I would want to have the replacement shipped to.

This is my first time doing an RMA. I appreciate all your help (:
Reply With Quote


  #26  
Old 10-16-2007, 02:39 AM
xseanx xseanx is offline
Registered User
xseanx's PC Specs
 
Join Date: Oct 2007
Posts: 2
POST ID # = 312449
xseanx Reputation: 10
Sigh..

thankyou for replying Ram guy.however, there's no guarantee that replacing the psu wont have the buzzing noise again, since my 620HX is brand new, is been used only a week. i'll go crazy if i dont have a computer to use for 2-3 week if i RMA it :( i guess i have to deal with the beeping noise. my only concern is that this psu would last long.
Reply With Quote


  #27  
Old 10-16-2007, 03:07 AM
DerekT's Avatar
DerekT DerekT is offline
Registered User
DerekT's PC Specs
 
Join Date: Jul 2005
Location: White Rock, British Columbia
Posts: 10,168
POST ID # = 312453
DerekT Reputation: 10
Default

Quote:
Originally Posted by xseanx View Post
thankyou for replying Ram guy.however, there's no guarantee that replacing the psu wont have the buzzing noise again, since my 620HX is brand new, is been used only a week. i'll go crazy if i dont have a computer to use for 2-3 week if i RMA it :( i guess i have to deal with the beeping noise. my only concern is that this psu would last long.
You can request a turn around from RMA. You then give your credit card number to the handler and they send you the power supply first. Then you send yours back and they deduct the CC amount.

I have used this method and it works well. Corsair does not want you unhappy with your purchase. I have the same PSU and it is a dream so don't think that this happens all that often. Return rate is actually quite low on all Corsair products. The problem is that very few are going to come here to post if the parts are working correctly so we see all the problems. :)
Reply With Quote


  #28  
Old 02-08-2008, 10:24 AM
piz piz is offline
Registered User
 
Join Date: Feb 2008
Posts: 20
POST ID # = 330269
piz Reputation: 10
Important The Corsair vx450w makes a rustling, buzzing noise distinguishable from its fan noise

Quote:
Originally Posted by Shmanky View Post
Thank you for your comments, xseanx. However, I built this machine specifically for Windows Vista 32-bit. So the buzzing I hear is under Vista, and I do hear buzzing when I scroll a Web page or move a window on the screen.
I bought this PSU because of positive recommendations from silentpcreview.com.
Hello!
I bought the Corsair vx450w yesterday. The Corsair vx450w makes a rustling, buzzing noise distinguishable from its fan noise from 8 in = 20
cm distance. It looks like a vibration of wires causes strokes between wires and makes the rustle noise. The rustle noise increases
when disk drives begin to seek. I bought the Corsair vx450w because http://www.silentpcreview.com/article699-page1.html gave it the
highest rating on noise. The seller (ООО "ВЭБ-Трейдинг"-Мега24 Интернет Супермаркет www.mega24.ru) does not want to replace the Corsair vx450w because thinks that the rustle noise is too low.
I filled out the On Line RMA Request Form yesterday, but have not got a reply.
Best regards,
Dima
Reply With Quote


  #29  
Old 02-08-2008, 02:31 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 330318
RAM GUY Reputation: 10
Default

Piz, what is your case number?
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


  #30  
Old 02-10-2008, 05:05 AM
piz piz is offline
Registered User
 
Join Date: Feb 2008
Posts: 20
POST ID # = 330598
piz Reputation: 10
Default Case 437986

Quote:
Originally Posted by RAM GUY View Post
Piz, what is your case number?
Case 437986
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:09 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.