peL Posted June 8, 2019 Share Posted June 8, 2019 Hey, i just got my new k83 wireless keyboard and notice it has firmware v. 3.13. When attempting to update to v. 3.19 i run into a problem. Following the steps given, as you can see in the picture attached, will just leave me going in a loop not able to start the update. Even tried many different variation of the ritual.. But when i unplug the keyboard it aborts the update. My iCUE is up to date (v. 3.16.56). Any suggestions? :rolleyes: Link to comment Share on other sites More sharing options...
peL Posted June 8, 2019 Author Share Posted June 8, 2019 (edited) Attached the cable to a usb port directly to motherboard and it was ok. :roll: Edit: Not really fixed.. Update started but cant get past 47% .. Edited June 8, 2019 by peL Link to comment Share on other sites More sharing options...
matra_drolf Posted October 23, 2019 Share Posted October 23, 2019 Having the same issue. bought the keyboard from a show event. Been having a few on and off issues with recognition but the major one is that it won't update to the latest firmware. It sticks at 47% no matter which USB port I use and factory reset doesn't seem to do anything Link to comment Share on other sites More sharing options...
canapi Posted November 11, 2019 Share Posted November 11, 2019 (edited) Similar problem for me, Following all the steps the update never start, any suggestion from corsair? Ok, finally I succeed to update the keyboard, but I had to update iCue first to latest version, then start the update, the update stopped at 97% asking me to unplug the usb cable, unplug and replug the usb receiver, power on the keyboard but now the keyboard went useless, unable to connect again to the receiver, I had to restart the PC (that hanged on stop) at the reboot the keyboard was FINALLY updated. No words... Edited November 11, 2019 by canapi Link to comment Share on other sites More sharing options...
nanophotonic Posted January 4, 2020 Share Posted January 4, 2020 Stuck at 47% then keyboard goes offline. I now show two keyboards, one associated with the wireless USB adapter at firmware version 3.13 and one with the usb connected keyboard at 3.24. Guess this needs to be returned... Link to comment Share on other sites More sharing options...
XristiEno Posted July 14, 2020 Share Posted July 14, 2020 Hey I got this keyboard back in late march. was working okay till tried to do an firmware update. ever since then this keyboard crashes ICUE. I've tried to factory reset it. and I have no idea if that worked. but still continues to crash ICUE. posting this here cause I'm unsure if its related to a corrupted firmware update or other. Link to comment Share on other sites More sharing options...
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