ferrer Posted June 23, 2019 Share Posted June 23, 2019 So, I opened a customer support ticket a week ago, but I didn't receive anything apart from the "ticket generated" email. Basically my keyboard has some keys that are not following any theme at all, instead they just blink like mad in red. I updated my firmware, I updated iCue. Can anyone help me please? Video here: https://twitter.com/fronkzie/status/1141555567548223489 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted June 24, 2019 Corsair Employee Share Posted June 24, 2019 Are you experiencing the issue on multiple systems and without iCUE running? Was anything spilled on the keyboard? Link to comment Share on other sites More sharing options...
ferrer Posted June 24, 2019 Author Share Posted June 24, 2019 (edited) Are you experiencing the issue on multiple systems and without iCUE running? Was anything spilled on the keyboard? - There wasn't anything spilled on the keyboard - if there isn't iCUE running, the mentioned keys still flicker it seems - The problems are occurring in other computers - As far as I could find, there is a post in the corsair user forum recommending a firmware reset, but I would need an older firmware to do that Edited June 24, 2019 by ferrer Link to comment Share on other sites More sharing options...
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