Mojuku Posted May 21, 2020 Share Posted May 21, 2020 (edited) My Vengeance K70 turned off around two days ago. When I turned on my PC the key light didn't work, but neither did the keyboard, Windows didn't detect it. There was only the USB Pass-through adapter working. I thought I was going to have a keyboard that would last many years, but I am disappointed by this brand. I don't even bother to open a ticket. Firstly because I see that there are more people with the same problem as me and Corsair doesn't give a solution about it and it passes everything, secondly because the warranty ended 6 years ago. It's sad that we spent money on a keyboard that at first went perfectly and held millions of keystrokes and for something that never happened to me on other cheaper keyboards it stopped working. I would understand that if a switch didn't work properly it would be because of massive and continuous use, but what I don't understand is that the keyboard has completely broken down and stopped working. I understand it's a manufacturing defect. I hope Corsair will change his mind and take some action. Edited May 21, 2020 by Mojuku Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted May 21, 2020 Corsair Employee Share Posted May 21, 2020 If you had a Vengeance K70 and it just died that means you got 5+ years of use out of a keyboard that only had a 2 year warranty. At that point in time its not going to be considered a manufacturing defect and just purely the age of the product. Link to comment Share on other sites More sharing options...
Mojuku Posted May 22, 2020 Author Share Posted May 22, 2020 If you had a Vengeance K70 and it just died that means you got 5+ years of use out of a keyboard that only had a 2 year warranty. At that point in time its not going to be considered a manufacturing defect and just purely the age of the product. Then I understand they stop working because they have Planned obsolescence. I would understand that over time the keys might stop responding or not work properly, but that the keyboard would stop working completely I've never seen that in my life. I still have my first Dexxa keyboard from 2000 that even though its keys don't work as well as they should they do turn on (just like all the other keyboards I own). It's the first time I've seen something like this. I can't trust you anymore seeing that your keyboards are not durable. Even if they are very well built, have good materials and give a good feeling when used, all this disappears when it stops working completely and no solution or repair is offered (that a keyboard stops working completely without giving it a bad use and taking care of it as much as possible I have never seen in my life). I am annoyed that I spent so much money on a mechanical keyboard, thinking that it would be "more durable" than a cheap one. Link to comment Share on other sites More sharing options...
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