ZorexD Posted May 13, 2020 Share Posted May 13, 2020 hey, so recently I've been experiencing issues with the scroll button of my mouse. (mouse3) the scrolling works perfectly but when I click on it, for example, click on a video on youtube it should open that video in a new tab, or when I click on a tab it should close. but it just doesn't work. sometimes I have to press very hard and it works, but most of the time doesn't work at all. went on mouse test site https://www.onlinemictest.com/mouse-test/ and it shows that when I click on it it just doesn't detect it, meaning the button doesn't work. any help would be appreciated, thanks. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 13, 2020 Share Posted May 13, 2020 Open a ticket for RMA replacement. In th emeantime you could try using compressed air to blow out the buttons. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted May 13, 2020 Corsair Employee Share Posted May 13, 2020 I would recommend you reach out to our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
ZorexD Posted May 13, 2020 Author Share Posted May 13, 2020 I purchased my mouse through amazon. Where do I see my warranty thing? Link to comment Share on other sites More sharing options...
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