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  #1  
Old 11-30-2019, 06:32 AM
cslier cslier is offline
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Default Can not type password when Mac Retart

Tried two Mac Pro both have the same issue, in the login window it's just can not type my password, a few key works, others can not type anything. When I plug my old keyboard, it works. When I move to recovery mode, it seems also works. I already tried to install the ckb-next and the beta version iCUE, still the same issue. However when I lock the screen, I'm able to type the password. This is a company mac not sure if it's related to my specific security software.


Any comment is appreicated, if still no luck, I will need to return this production.
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  #2  
Old 12-06-2019, 01:04 PM
cslier cslier is offline
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any insight?
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  #3  
Old 12-06-2019, 01:50 PM
xMacias xMacias is offline
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Hey can I get some information on your devices?
What version is your Mac on?
What version of iCUE are you running?
And what firmware version is your keyboard using?
And perhaps you can macro your password to a button on a Hardware Profile, I know security is kind of worse, but it could work.
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  #4  
Old 02-13-2020, 09:11 PM
El Greco El Greco is offline
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Have the exact same issue. In my case the laptop keyboard does not even type the correct keys when trying to log in Mac when my k95 rob platinum is connected. I have to unplug it, use the laptop keyboard to login and replug the K95. It then works fine, even to wake up after sleep. My OSX is the latest Catalina version. I am using the latest ICue for Mac. I contacted Corsair tech support. They asked me to and I did a soft reset, a hard rest, force updated to latest hardware, and even prayed. nothing works. I am about to ditch it
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