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Old 06-21-2019, 05:47 PM
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Corsair Nick Corsair Nick is offline
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Join Date: Feb 2016
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POST ID # = 1008831
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Try running the FW update with all other USB devices disconnected for your PC. I would also try running it in a different USB stack and see if that helps. USB controllers can get a little wonkey when performing firmware update.

Also, make sure the mouse is in 2.4ghz and not Bluetooth. The mouse will not be detected in iCUE if it is in Bluetooth.
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