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Old 06-25-2019, 12:55 AM
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Join Date: Feb 2017
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It's not a common issue. What went wrong? Hard to say. One thing we've seen is that folks don't use the cables that come with their modular PSU - that can tend to mess things up. Outside of that, we've also seen occasional issues with mis-wired cables from the factory (only once or twice) and ... well ... just plain bad luck.
So ... I'd check and make sure that your power cables are correct. Outside of that ... hopefully you'll get a reply from support.
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