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Old 09-22-2019, 11:40 AM
logibear logibear is offline
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Join Date: Sep 2019
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Exactly the same problem here, with a near identical build, the asus prime pro x570 seems to be the main similarly in the issues people are having with the commander pro disconnecting, here is another post with the problem https://forum.corsair.com/forums/sho...=1#post1018974.

I suspect there are more of us with problem but haven't posted, or still trying to work out what is happening. If you have a commander pro disconnecting and restting the usb, usually with a windows notification sound I would urge you to post on these thresds so a support ticket can be sent to asus/ corsair about this compatibility issue with the commader pro and this specific mobo, if enough people post the issue it will prove a problem on their end and not as an isolated incident.

In the meantime if I find a work arounf I will post back
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