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Old 10-05-2016, 06:36 PM
Lightnindog Lightnindog is offline
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Join Date: Oct 2016
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POST ID # = 874360
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Originally Posted by Corsair James View Post
Hi all,

CUE shouldn't cause any bluescreens and we've never seen this symptom before. It's even more odd that an earlier version of CUE 2.X works but not 2.5 since the backend components have not changed (only fixes to UI issues).

In order for us to properly diagnose what could be wrong, we'll need event logs or a blue screen log to know what exactly caused the issue. Windows always saves these so once you can successfully boot back in, I'd appreciate it if you guys can share it.

As for a "boot loop", CUE isn't likely the cause of that since CUE doesn't affect any OS startup files. The only thing CUE installs is a driver (for the macro playback) and that doesn't impact whether Windows starts up successfully or not.
"Half way through the install process, my PC crashed into a sound loop and then BSOD with the error code IRQL_NOT_LESS_OR_EQUAL."

This is the exact boot loop error it causes. Every install it crashes during the Driver install part of the CUE install. 2.5.66 is the only one that caused boot loop. Version 2.4.66 and the current 1.16 version just froze my computer on install of the driver.

How would you like me to export the eventlog? I saved the custom view and exported the custom view, not sure what your looking for or where I should host it.