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Old 04-27-2015, 06:17 PM
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Technobeard Technobeard is offline
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Join Date: Oct 2012
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Originally Posted by Riekopo View Post
There's not even a way to ask a simple question. You're forced to fill in tons of information just to ask a simple question. "It can't be helped" is a pathetic thing to say.
If you need to ask a question, just click on the Ask a Question button. It then asks you for a subject, description, the part number, and to select a problem description. Are you defining that as "tons of information" ?

Requesting an RMA is even simpler as it only asks for the product and problem description.

"It can't be helped" Why do you think this is "a pathetic thing to say" ?

To answer these, please create a new thread in the Forum Rules and General Discussion area so that this thread doesn't get too far off topic, thanks. I'll be happy to answer any questions that I can about our support system, and field suggestions as well.
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Last edited by Technobeard; 04-27-2015 at 06:19 PM.