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Forum: Cooling 04-04-2019, 02:32 PM
Replies: 590
Views: 84,928
Posted By Corsair George
My apologies about the issues you're having with...

My apologies about the issues you're having with the Platinum series cooler.

Until we have root cause, any discussion of a course of action is premature.

To ALL people having current issues...
Forum: Cooling 04-04-2019, 02:28 PM
Replies: 590
Views: 84,928
Posted By Corsair George
Hey everyone, I have a small update for you. ...

Hey everyone, I have a small update for you.

We are working internally on tracking these issues - and I say issues because it seems to be that the "lost connection" issues can present themselves...
Forum: Cases 03-14-2019, 01:59 PM
Replies: 9
Views: 906
Posted By Corsair George
The main reason the industry moved away from the...

The main reason the industry moved away from the top-mounted PSU was because they started using the top panel for cooling. With cases like the older Antec 900 that had a top-mounted 200mm fan where...
Forum: System Builds, Modding, Custom Components, and Picture Gallery 09-12-2017, 03:26 PM
Replies: 1
Views: 3,136
Posted By Corsair George
That looks awesome, dude! How do you like the...

That looks awesome, dude! How do you like the monitor?
Forum: Memory 03-22-2017, 04:37 PM
Replies: 136
Views: 150,393
Posted By Corsair George
Hey Red Ray, this information is an older slide....

Hey Red Ray, this information is an older slide. AM4 memory compatibility has gotten a LOT better since early March.

We have tested single and double rank modules on AM4 boards, and the ones...
Forum: Cases 03-02-2015, 12:49 PM
Replies: 612
Views: 237,343
Posted By Corsair George
We got the sample and approved it before Chinese...

We got the sample and approved it before Chinese New Year - but the factories are gone for two weeks during CNY. They're back this week, and we should be able to release and ship units soon.

The...
Forum: Cases 02-20-2015, 02:32 AM
Replies: 68
Views: 56,902
Posted By Corsair George
Retail price would have been well over $200,...

Retail price would have been well over $200, probably closer to $300.

To give you an idea, normally it's a couple bucks to paint the case black, and another couple bucks to paint the inside black....
Forum: Cases 10-20-2014, 12:35 PM
Replies: 6
Views: 6,826
Posted By Corsair George
We found that somehow the units were never put on...

We found that somehow the units were never put on the webstore. We will be updating our site soon and have inventory soon afterwards.
Forum: Cases 10-20-2014, 12:32 PM
Replies: 612
Views: 237,343
Posted By Corsair George
Not to mention the performance testing and noise...

Not to mention the performance testing and noise level stuff. Does the performance increase? Does the dust filter cover all inlets? Do the new mesh patterns cause any sort of "whistle" or increased...
Forum: Cases 10-20-2014, 12:29 PM
Replies: 7
Views: 3,676
Posted By Corsair George
Hey guys, for right now our customer support can...

Hey guys, for right now our customer support can send you new side panels that do not have the issue.

I have sent this stuff on and will get our QC team to look into this. In the ~10 months we've...
Forum: Cases 09-24-2014, 01:03 PM
Replies: 612
Views: 237,343
Posted By Corsair George
Heads up - we have some prototypes we're testing...

Heads up - we have some prototypes we're testing and once we have verified that they work we will release.
Forum: Cases 07-03-2014, 05:26 PM
Replies: 612
Views: 237,343
Posted By Corsair George
I am working on a solution to see if it can be...

I am working on a solution to see if it can be done quickly and cheaply enough that you guys would care about it. No sense in doing it if it's going to be a $40 part, and also no sense in doing it if...
Forum: Cases 07-03-2014, 12:23 AM
Replies: 612
Views: 237,343
Posted By Corsair George
I know it's hard to believe, but I'm not actually...

I know it's hard to believe, but I'm not actually in customer service. We have measured performance with and without the panel ourselves and saw minimal differences in our configs.

Of course, you...
Forum: Cases 07-02-2014, 12:31 PM
Replies: 612
Views: 237,343
Posted By Corsair George
Let me see what I can do for you guys.

Let me see what I can do for you guys.
Forum: Warranty and RMA Questions 07-02-2014, 12:27 PM
Replies: 109
Views: 85,098
Posted By Corsair George
There are no plans for a white version of any of...

There are no plans for a white version of any of our Obsidian series cases, sorry.
Forum: Warranty and RMA Questions 07-02-2014, 12:23 PM
Replies: 109
Views: 85,098
Posted By Corsair George
The tooling was changed on new cases to allow for...

The tooling was changed on new cases to allow for motherboards to fit without that piece. The piece is a retrofit issue for older versions of the case, the newer versions don't have the issue.
Forum: Warranty and RMA Questions 07-02-2014, 12:21 PM
Replies: 109
Views: 85,098
Posted By Corsair George
Which remaining issues are you referring to?

Which remaining issues are you referring to?
Forum: Warranty and RMA Questions 05-20-2014, 12:22 PM
Replies: 109
Views: 85,098
Posted By Corsair George
One should be enough for everyone.

One should be enough for everyone.
Forum: Cases 04-24-2014, 05:21 PM
Replies: 1
Views: 4,767
Posted By Corsair George
No. It works fine. The 750D was fixed in December...

No. It works fine. The 750D was fixed in December as well and no longer has the issue either.
Forum: Cases 03-11-2014, 07:43 PM
Replies: 42
Views: 18,974
Posted By Corsair George
As of work week 1351 (Roughly mid December 2013)...

As of work week 1351 (Roughly mid December 2013) all cases shipped from our factory incorporated the standard stand-offs. As the 750D is flying off shelves, the old inventory is quickly leaving the...
Forum: Corsair Link 12-11-2013, 08:25 PM
Replies: 72
Views: 43,218
Posted By Corsair George
In order to get the version that works with 8.1...

In order to get the version that works with 8.1 to work correctly it requires a firmware flash for the various products connected (H100i or whatever). Right now we've got it working the majority of...
Forum: Corsair Link 12-11-2013, 08:13 PM
Replies: 72
Views: 43,218
Posted By Corsair George
I will, but we want to make sure the Beta is...

I will, but we want to make sure the Beta is acceptably stable and doesn't, say, cause guaranteed blue screens for people who have NVIDIA drivers installed or something.

We need to verify it...
Forum: Corsair Link 12-09-2013, 12:42 PM
Replies: 72
Views: 43,218
Posted By Corsair George
Quick update guys - the first revision of the...

Quick update guys - the first revision of the software we were testing had a major flaw and was unable to be released. We've addressed it and have a new Beta that we're much more comfortable with and...
Forum: Corsair Link 10-18-2013, 06:28 PM
Replies: 37
Views: 138,183
Posted By Corsair George
Corsair Link and Windows 8.1 UPDATE

UPDATE 12/19: Windows 8 / 8.1 Support is live! Beta 2.5.5145 (http://forum.corsair.com/forums/showthread.php?t=124790)

Hey guys, quick heads up.

Our 8.1 testing of Corsair Link has been pretty...
Forum: Corsair Link 10-18-2013, 06:21 PM
Replies: 104
Views: 79,683
Posted By Corsair George
The CPU cooler and PSU will work as normal on...

The CPU cooler and PSU will work as normal on their last profile even without Corsair Link running in the background. Corsair Link is not required to be running in order for the CPU cooler or Power...
Showing results 1 to 25 of 88

 
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