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Search: Posts Made By: Corsair Nick
Forum: Keyboards and Mice 03-27-2020, 06:53 PM
Replies: 3
Views: 100
Posted By Corsair Nick
Current limitation should be (4) keystrokes in...

Current limitation should be (4) keystrokes in iCUE under remap. I've passed the suggestion along to our software team to review for increasing the count, and they will see if it can be added to a...
Forum: Keyboards and Mice 03-27-2020, 06:38 PM
Replies: 18
Views: 445
Posted By Corsair Nick
For reference, have you submitted a ticket yet...

For reference, have you submitted a ticket yet for either of your devices? If so, can you PM your ticket number so I can reach out to our Technical Support team. What types of issues are you having...
Forum: Keyboards and Mice 03-25-2020, 02:37 PM
Replies: 1
Views: 130
Posted By Corsair Nick
Just for some clarity so I understand the issue,...

Just for some clarity so I understand the issue, when you hold the left mouse button down it continues to click repeatedly? Can you provide the firmware version listed in iCUE under settings for...
Forum: Keyboards and Mice 03-25-2020, 02:26 PM
Replies: 1
Views: 106
Posted By Corsair Nick
Couple things you can try if you haven't already...

Couple things you can try if you haven't already to resolve the issue:

* Unplug the mouse
* Hold the left and right mouse buttons
* Plug the USB in
* Release the buttons after 5 sec

Also try...
Forum: Keyboards and Mice 03-25-2020, 02:09 PM
Replies: 18
Views: 445
Posted By Corsair Nick
@ANteroz - Just like Apophis3 suggested, it could...

@ANteroz - Just like Apophis3 suggested, it could be a software issue, but potentially related to updates from Windows not playing nicely with the iCUE drivers. We've seen this happen a couple times...
Forum: Audio 02-19-2020, 05:16 PM
Replies: 6
Views: 523
Posted By Corsair Nick
We just released a new version of iCUE that has...

We just released a new version of iCUE that has some enhancements to the audio section. Try installing the latest which is 3.25.60 and see if it resolves the issue.
...
Forum: Audio 12-19-2019, 05:24 PM
Replies: 1
Views: 309
Posted By Corsair Nick
Does the issue happen only when connected with...

Does the issue happen only when connected with the USB, or also with the 3.5mm connected direct to your PC/Laptop?

If you haven't done so already, I'd also recommend putting in a support ticket on...
Forum: Audio 12-19-2019, 05:20 PM
Replies: 2
Views: 263
Posted By Corsair Nick
Have you tried connecting the headset to a...

Have you tried connecting the headset to a different device such as a PC/Laptop, or mobile device? Are you experiencing the same results in multiple applications on your system?
Forum: Audio 12-19-2019, 05:17 PM
Replies: 65
Views: 26,465
Posted By Corsair Nick
Our development team is aware of this behavior,...

Our development team is aware of this behavior, and reviewing options for correcting it. We'll provide an update once it is implemented. In the meantime, a workaround is opening your Windows Sound...
Forum: Ambient Lighting 11-26-2019, 01:49 PM
Replies: 0
Views: 822
Posted By Corsair Nick
How-To: Install CORSAIR iCUE LS100 Smart Lighting Strip Starter Kit

https://cwsmgmt.corsair.com/pdp/ls100/images/ls100_everything.png

Customizing your workspace just became easier with the CORSAIR iCUE Smart Lighting Strips. With the iCUE software, you'll be able...
Forum: iCUE Software 11-22-2019, 09:01 PM
Replies: 375
Views: 175,822
Posted By Corsair Nick
How-To: Using Corsair Peripherals on iCUE for macOS

If you’re a fan of CORSAIR peripherals, use macOS, and have always wanted that next level of customization, we’re happy to announce CORSAIR iCUE software for macOS. iCUE gives you near unlimited...
Forum: Keyboards and Mice 11-12-2019, 02:48 PM
Replies: 1
Views: 308
Posted By Corsair Nick
We added this restriction intentionally for...

We added this restriction intentionally for security reasons. It opens the potential to maliciously attack the system through the CMD prompt with an action macro if a user downloaded a profile from...
Forum: Keyboards and Mice 11-05-2019, 08:21 PM
Replies: 2
Views: 466
Posted By Corsair Nick
I've reached out to Technical Support regarding...

I've reached out to Technical Support regarding your ticket to see what can be done. I'd also recommend that you provide the same info you did here on the ticket if you haven't already, just so the...
Forum: Keyboards and Mice 11-05-2019, 05:37 PM
Replies: 2
Views: 330
Posted By Corsair Nick
Try putting the keyboard into BIOS mode...

Try putting the keyboard into BIOS mode performing the following:

Hold the Windows Lock Key
Hold F1 key
Release both after the keyboard flickers and the Scroll Lock indicator should continue to...
Forum: Keyboards and Mice 11-05-2019, 05:32 PM
Replies: 5
Views: 2,294
Posted By Corsair Nick
Go ahead and put in a support ticket and request...

Go ahead and put in a support ticket and request a hard firmware reset. This should help to bring the devices back to life:

https://support.corsair.com/
Forum: Audio 11-05-2019, 05:25 PM
Replies: 3
Views: 648
Posted By Corsair Nick
Putting in a support ticket through the link in...

Putting in a support ticket through the link in the post above yours is the best solution at this time.
Forum: Audio 11-05-2019, 02:12 PM
Replies: 2
Views: 806
Posted By Corsair Nick
If you haven't already performed the firmware...

If you haven't already performed the firmware update, follow the steps in the video below:

https://www.youtube.com/watch?v=TC3VWV_sMfE

How long of a delay between uses are you seeing this issue...
Forum: Audio 11-05-2019, 02:00 PM
Replies: 9
Views: 771
Posted By Corsair Nick
What motherboard are you using? I just tested...

What motherboard are you using? I just tested this out on my test bench, no issues on all the USB ports.

Also, make sure all of your USB drivers and BIOS are up to date.
Forum: Audio 11-05-2019, 01:33 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
Couple things you can try: Try connecting...

Couple things you can try: Try connecting directly to different USB ports including the ones on the back of the motherboard, update your USB drivers to the latest version, make sure you're running...
Forum: Audio 11-05-2019, 01:30 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
Still investigating this issue. I've found if it...

Still investigating this issue. I've found if it I open Windows Sound Settings, sidetone corrects itself and works normally. This may be an issue with the 1903 update, but we're looking into what...
Forum: Audio 11-05-2019, 01:20 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
When you had the dongle connected directly to the...

When you had the dongle connected directly to the PC, did you try having it plugged to the back of the motherboard? Try different USB stacks on the back to see if the crackling still occurs.
Forum: Audio 10-29-2019, 01:50 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
What happens if you connect the dongle direct to...

What happens if you connect the dongle direct to the back USB ports? Do you still have crackling?
Forum: Audio 10-29-2019, 01:47 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
Zaj159 - can you provide your specs and...

Zaj159 - can you provide your specs and information so I can provide it to our validations teams:

1.) What system are you using (motherboards and USB port)
2.) What game are you using? Did you...
Forum: Audio 10-29-2019, 01:36 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
When switching between wireless and wired mode,...

When switching between wireless and wired mode, the headset will be re-detected by windows as a different device, which is why your team chats like Discord prompt you to switch devices. This is...
Forum: Audio 10-29-2019, 01:26 PM
Replies: 221
Views: 38,068
Posted By Corsair Nick
Just to clarify, you tried using a different...

Just to clarify, you tried using a different Virtuoso headset your friend had, and you experienced the same issue?

What happens if you connect the H100i Platinum to the back of the motherboard via...
Showing results 1 to 25 of 951

 
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