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  1. Oh, I've just started a thread about my H150i LCD with 'pump failure' and just spotted this thread! Mines only lasted a few days, then just booted one day with pump/fans at max, cog symbol on the LCD and 0 RPM reported by the motherboard and iCue saying 'pump failure'. The pump is fine, it's whining away as normal and cooling OK, but obviously with the fans on Max and flashing red, I had to take it out and buy an cheap air cooler! And no surprise, It's been over 2 weeks with support and all they've done, despite obvious evidence it's a hardware fault have just given me the brush off with "We recommend reinstalling iCue"... I bought this last year whilst on sale and had to wait 2 months for the CPU/Motherboard, so only just built it in the new year, which makes returning it a bit harder for me, I was just hoping they'd RMA it and turn it around quickly, I've had so many Corsair products and last time I had a really good experience with a faulty commander pro. I know they can do better, but it sound like they are really not on the ball lately, and I note that they claim they will respond within 2-3 days but put a caveat about 'winter', which is just an obvious "We have realised we can employ far less support staff and just blame it on Winter/Pandemic/Whatever and the customer will just accept it".. If they don't buck their ideas up, then this will be the last product I'll buy, I think I've had about $1500 or so of their kit over the years. Here's a video of mine booting, seems exactly like others that it was obviously hardware failure: https://photos.app.goo.gl/haHK9spbbWQFvNhn7
  2. Absolutely correct about the Aluminium. On top of that, they are not that great as radiators compared to open loop rads, you can get much thicker and more fpi (fins per inch) with better performance, but you are paying more! Ironically, I've just built a new PC and since I tend to change hardware a lot, I've gone with an AIO (H150i LCD) as the one pain of my watercooled PC is I used hard tubing and everytime I change a CPU or GPU, it's a bit of a faff draining and disconnecting everything. Long term, I may go back to watercooling but will use soft tubing for the CPU tubing so I can more easily change that.. If it's your first water loop, just remember to flush your radiator first, and it's worth buying a PSU harness that will let you power the PSU on without it connected to the motherboard, so you can power the water pump only.. that way you can fill the loop and test it without having any power to the rest of the system. Or you can buy a water loop pressure test kit, but that is a bit more expense.
  3. Hi All, I've had a H150i Elite Cooler installed (bought a couple of months ago but only recently built the PC). It was fine for a few days but then one day I booted and just got a cog symbol with an exclamation mark and the fans go to maximum. Then in iCue it reports a pump failure and to contact support. (which I've done). - It does this even if I boot to the bios, and have tried it on another PC just in case, no difference. - It seems the RPM reporting hardware is at fault because both motherboards I've tried it on report 0RPM on the CPU FAN. Here's a video: https://photos.app.goo.gl/haHK9spbbWQFvNhn7 I contact support on the 11th Jan, they passed me around, taking a week each time to respond and now after 16 days all they've done is tell me they recommend reinstalling iCue (I've followed this instruction, uninstalling, cleaning up, then resinstalling and obviously it hasn't fixed anything). Any tips? I have had to buy an air cooler in the meantime and just want to get this thing fixed as I do like the H150i and have a raft of corsair products in this and other PCs, mostly they just work however this support interaction has been so painful. Regards, Phil
  4. Yeah, I've had nothing but hassle with internal USB and Corsair products. I have two PCs that struggled Asus X470-F Gaming Motherboard 1.Commander Pro 2.HX1200i PSU 3.Lignting Node Pro Asus B450-I Motherboard HX100i V2 Lighting Node Pro (Comes with iCUE 220T RGB Case) In both cases, getting two Corsair products to work reliably is hard enough(never mind 3!) Issues - The commander pro 2 USB ports don't work - No matter which motherboard USB internal headers I use I can't get all products reliably working, either not showing, or showing up but getting connects/disconnects or things like firmware updates unable to progress - Cheap USB Internal hubs not working with them either In both cases an NZXT USB Internal hub has worked flawlessly, not only can I connect all the corsair devices to it and they all show/work reliably but also (and ironically) the commander pro's additional USB ports also work.. I'm not sure what other internal hubs also work so well, but this is just one I found searching on here and can't recommend enough. I keep thinking about jumping ship to Aquaero fan controllers and other Aqua cooling products, but the corsair stuff when it works is very good VFM and I actually like iCUE for configuring everything. The only thing missing for me is having 'virtual' temperature sensors so I can do temperature differentials, like the OP I use the temperature sensors, 1 for the case internal temp, 1 for the case external temperature and 2 inline with the water loop (Pre-radiators and Post Radiators), I'd like to be able to create a couple of virtual sensors that allow me to have differential temps so I can set better fan profiles.
  5. Thanks for this thread! I was also having issues on the CoPro/HX1000i/LNP , I could get two devices working in iCUE fairly reliably but trying to get 3 (by combining the HX1000i/LNP in to a single USB Header) worked unreliably, they'd show up most of the time but would not change configurations and firmware updates on the LNP would hang. The internal NZXT Hub worked a treat, not only do all the link devices show immediately and reliably, but also the CoPro USB headers now worked flawlessly! Thanks!
  6. Just thought I'd bump a few threads on this. I finally got it working after seeing suggestions in other threads about using the NZXT internal USB hub. I have a HX1000i / CoPro and now an LNP. The asus X470 Prime Pro only has 2 internal USB headers, and whilst I could get the HX1000i and CoPro working themselves, the CoPro USB headers didn't work at all (seemed dead). On getting the LNP and trying to get that working, I struggled, in the end I kind of had it unreliably working if I combiined the HX1000i and LNP into a single 9 pin USB header. I tried a Kolink USB internal hub, but only 1 row on 1 header worked (confirmed using the LNP and a single 5 pin USB header to mini-USB cable), but looking in USBDeview/SIV I noted that the only row it worked on had the same HUB number as the motherboard, all other rows on it headers are a different HUB, and on those despite showing up in Device Manager/SIV and USBDeview they didn't show in iCUE. Also key is that even the row connected to the motherboard HUB made the LNP show in iCUE but firmware updates would hang, so I suspect all was not well! The NZXT Internal USB Hub worked perfectly thought, and I can't recommend it enough!
  7. Wow, seems I wasn't alone! The H115i is winging it's way back to the supplier, on top of the whine mine was missing the TR4 bracket (I had an additional set of AM4 brackets and a second Intel backplate instead!). When the new one arrives I will carefully just open the box plug in the sata and USB to the PC and run it up without removing it from the box, if it's noisy it'll go back for a refund and I'll get another X62 (which would be neater to have 2 x X62's in the same case anyway) The reasons I want the H115i platinum to works are: - I like corsair products (sad but true) I've had so many positive experiences. - The reviews said 'reduced pump noise' was a design feature of the new Platinum - ML RGB Fans! (Who doesn't want those!) - Reviews put it forward as a good performer with low noise I'll see how the replacement goes.. you never know.
  8. Yeah, the AIO having pump/unit and no reservoir really makes for a cleaner looking build and far easier too! The day someone brings out a AIO with full plate block for a Reference GPU I'll be waiting with my money!
  9. Thanks, I'll start and RMA with the shop I bought it from (SCAN), It'll be a shame to go back to the wraith prism stock 2700x cooler, that think is a noisy little thing with no cooling ability what-so-ever! As for the G12/X62: The heatsink of my Titan Xp (Starwars Collectors Edition) is about twice the weight of the G12 + X62! The PCB does sag a little but feels rock solid. The performance of it is just amazing, before, just running the Heaven benchmark always had it hitting its 85 degree max and throttling ever so slightly, now it doesn't go above 56 degrees and you can run the fans at 1000RPM for super quiet cooling. I did stick some small RAM heatsinks on (as the RAM feels toasty), but the reviews do mention that the 92mm fan does a great job of cooling the VRMs and RAM, so I'm not worried.. I could overclock the card much better than before, but I only briefly tried it, I'll run it stock for now, if I was that serious about overclocking, I'd water cool it with a full block. And indeed, CAM and iCUE run together really well! Both sat in the systray happily ignoring each other!
  10. With both. Using the Quiet Profile (iCUE reports 2427RPM) the hum is lower pitched but it seems more 'resonant' as in it is more annoying. Using the Extreme Profile (iCUE reports 2940RPM) it's a much higher pitched hum, less resonant. I've got it fired up now, and at 1M from the closed case it's very audible, in fact its the loudest noise coming from the case (That's 6 x 140mm fans all around 500-800RPM). In contrast, the Kraken X62 with it maxed out at 2851RPM it sounds like a small fan, no 'whine'.. at it's default 2100RPM I can't hear it over the fans at all, it's 'quiet'.. Deffo got to be a duff H115i, going by the reviews none noted that it was louder than the fans at 'quiet' and certainly very audible over 1M away. The odd thing with this one as well is it came with 2 x AM4 brackets and 2 x Intel Back plates (should be 1 x Intel Backplate, 1 x AM4 bracket and 1 x TR4 bracket).. I love the RGB lighting though so definitely worth replacing.
  11. A bit of a question around pump 'hum' on the new H115i. For reference, I have been using a H100i (2013 edition!) for years with my 4770k, still going nicely to this day. I've just built a new PC with: - Kraken X62 + G12 cooling the GPU - H115i Platinum cooling a 2700x - All in a Phanteks Evolv X. I've stopped all fans and disconnected power to the X62 and H115i briefly to confirm that the H115i pump is making a very audible 'hum' through the closed case to the point it's louder than the fans idling. Any ideas, or just return it?
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