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Search: Posts Made By: Apophis3
Forum: Keyboards and Mice 08-23-2019, 10:56 AM
Replies: 2
Views: 72
Posted By Apophis3
Do a reset. 1) Unplug 2) Hold ESC and keep...

Do a reset.

1) Unplug
2) Hold ESC and keep it held
3) plug in
4) Wait several seconds, and release, should flash color to indicate a reset
Forum: Keyboards and Mice 08-22-2019, 02:01 PM
Replies: 1
Views: 77
Posted By Apophis3
Firmware files are only available via ticket...

Firmware files are only available via ticket requests. Just be patient.

You can PM a rep here with your ticket number, or call in.
Forum: Keyboards and Mice 08-22-2019, 01:51 PM
Replies: 1
Views: 82
Posted By Apophis3
Turn off USB Power Saving in Advanced settings...

Turn off USB Power Saving in Advanced settings for your Power Plan. If using a Windows Default one,. you'll need to make a copy of the plan first, as the original ones are write protected.
Forum: Keyboards and Mice 08-22-2019, 11:13 AM
Replies: 1
Views: 104
Posted By Apophis3
Are you using a hub?

Are you using a hub?
Forum: Keyboards and Mice 08-20-2019, 07:24 PM
Replies: 1
Views: 79
Posted By Apophis3
Try disabling USB Power Savings in Power Plan...

Try disabling USB Power Savings in Power Plan Advanced options
Forum: Keyboards and Mice 08-20-2019, 07:21 PM
Replies: 1
Views: 224
Posted By Apophis3
You can throw it into BIOS mode and see if it...

You can throw it into BIOS mode and see if it still happens
Forum: Keyboards and Mice 08-18-2019, 01:03 PM
Replies: 7
Views: 215
Posted By Apophis3
Ahh, so the keyboard is working. Only thing I...

Ahh, so the keyboard is working. Only thing I can think of is that the newish keyboard has a different HWID not currently recognized by iCUE. A Corsair rep should take over from here.
Forum: Keyboards and Mice 08-18-2019, 11:19 AM
Replies: 7
Views: 215
Posted By Apophis3
When you wire it, does it show that it is...

When you wire it, does it show that it is charging?
Forum: Keyboards and Mice 08-18-2019, 01:34 AM
Replies: 7
Views: 215
Posted By Apophis3
How are you connecting to the PC? Does it get...

How are you connecting to the PC? Does it get detected if wired?
Forum: Keyboards and Mice 08-18-2019, 01:28 AM
Replies: 1
Views: 99
Posted By Apophis3
Recently had this issue with a set of BT...

Recently had this issue with a set of BT speakers. I fixed it by going into the BT Devices list in Windows Settings, and deleted anything related to the speakers. During this, a 2nd entry popped...
Forum: Keyboards and Mice 08-12-2019, 03:08 PM
Replies: 3
Views: 174
Posted By Apophis3
https://zpyyfq.ch.files.1drv.com/y4ml0qDv8XegsVY2a...

https://zpyyfq.ch.files.1drv.com/y4ml0qDv8XegsVY2aJOtgdkCNEvNuSY92w544UNQHifrY4Q_H4G-mNA5-V8DZuHgwvaRduTA5LPzfrC6uyKIPk7zdSJaUDlz_c47DfrMcWbCTiNXjoNSEUlgSPRTeYbQuGKB_8n2Qlfq9Y3pUQ-YgrFSdzabzW1Gg2Q4VNy...
Forum: Keyboards and Mice 08-11-2019, 12:28 PM
Replies: 2
Views: 165
Posted By Apophis3
Fast Boot can cause drivers to not initialize...

Fast Boot can cause drivers to not initialize properly, and cause issues. (Essentially your PC is waking from hibernation) Disable this and see how it goes.
Forum: Keyboards and Mice 08-10-2019, 04:37 PM
Replies: 3
Views: 167
Posted By Apophis3
Is it wired to PC and dongle installed?

Is it wired to PC and dongle installed?
Forum: Keyboards and Mice 08-10-2019, 04:36 PM
Replies: 9
Views: 874
Posted By Apophis3
The application needs to be updated to ignore the...

The application needs to be updated to ignore the DPI changes when it's remapped. It's a software issue in iCUE. Reinstalling it will not fix it. Just let Corsair know so their devs can update it.
Forum: Keyboards and Mice 08-09-2019, 10:40 AM
Replies: 1
Views: 170
Posted By Apophis3
The wheel assembly isn't easily replaced, so RMA...

The wheel assembly isn't easily replaced, so RMA the mouse.
Forum: Keyboards and Mice 08-09-2019, 10:36 AM
Replies: 5
Views: 234
Posted By Apophis3
issue may be that the plastic button you click...

issue may be that the plastic button you click with has bent down further with repeated use, and now is making contact with sensor more often, and thus clicking. Happens with any mouse made.

You...
Forum: Keyboards and Mice 08-09-2019, 10:30 AM
Replies: 4
Views: 320
Posted By Apophis3
If it's happening every 20 minutes, sounds like a...

If it's happening every 20 minutes, sounds like a power issue with OS. Some sort of power saving feature. BTW, if you are changing the power plan settings, YOU NEED TO EDIT A COPY OF THE DEFAULT...
Forum: Keyboards and Mice 08-07-2019, 04:23 PM
Replies: 9
Views: 874
Posted By Apophis3
Sounds like a software issue where it's still...

Sounds like a software issue where it's still detecting the DPI change in addition to the function you set up. I would expect a bugfix would be needed to correct in iCUE. Just report the issue...
Forum: Keyboards and Mice 08-03-2019, 08:01 PM
Replies: 11
Views: 353
Posted By Apophis3
Then open a ticket and let Support follow up. ...

Then open a ticket and let Support follow up. You can give them a link to this thread so you won't have to retype everything.
Forum: Keyboards and Mice 08-03-2019, 12:58 PM
Replies: 10
Views: 561
Posted By Apophis3
The issue is as such: 1) After a recent...

The issue is as such:

1) After a recent firmware update, Sleep timer is set really low by default.
2) profiles are not applying stored setings
3) Further confusion if using wired or dongle,...
Forum: Keyboards and Mice 08-03-2019, 12:51 PM
Replies: 1
Views: 155
Posted By Apophis3
Do you have Fast Boot enabled? If so, kill it. ...

Do you have Fast Boot enabled? If so, kill it. Sounds like Windows is not initializing your driver properly.
Forum: Keyboards and Mice 08-02-2019, 12:01 PM
Replies: 10
Views: 561
Posted By Apophis3
Or you can search the forum and read the...

Or you can search the forum and read the solutions there, instead of just making a new post for something that has been discussed in a dozen other threads.
Forum: Keyboards and Mice 08-02-2019, 11:53 AM
Replies: 11
Views: 353
Posted By Apophis3
iCUE for MacOS Open Beta...

iCUE for MacOS Open Beta (https://forum.corsair.com/v3/showthread.php?p=982647&p=982647)

Have fun reading the thread. :)
Forum: Keyboards and Mice 08-01-2019, 02:29 PM
Replies: 11
Views: 353
Posted By Apophis3
He is referring to using iCUE to do a forced...

He is referring to using iCUE to do a forced firmware update on the mouse and dongle. Go to Settings, and hit the Update button for Firmware. You will get a Force Update option.
Forum: Keyboards and Mice 08-01-2019, 12:54 AM
Replies: 19
Views: 1,808
Posted By Apophis3
Maybe it was a config for an earlier revision, I...

Maybe it was a config for an earlier revision, I remember reading something like that. Anyhoo, it's as you said with the latest revision. :)
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