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antantant 05-26-2012 07:45 AM

Unsure of Lot code on my modules for RMA
1 Attachment(s)
I need to RMA a set of modules but I'm unsure of the lot code, as the numbers on the stickers don't seem to follow the standard shown on the RMA form.

Here is an image of the stickers on my modules, the S/N is obviously the one at the bottom but which one of the numbers is the lot code?


Wired 05-26-2012 06:14 PM

That serial number is from a different label. Please post a pic of the full memory label.

antantant 05-27-2012 09:33 AM

1 Attachment(s)
This is the only numbering on the modules. Pic of whole modules, both sides:

Could the proper numbers be under this sticker then?


RAM GUY 05-29-2012 03:25 PM

I think we have answered you on an TSX Case for this issue.

antantant 05-29-2012 06:27 PM

Thanks for the reply, I've not submitted any other posts/tickets about this though.
I may just submit my RMA request as-is, I just know that it can slow down the process and make it more difficult for the customer service.

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