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-   -   H100i - faint red light in some corners of cooler unit (https://forum.corsair.com/forums/showthread.php?t=191762)

InsayneShane 11-22-2019 12:14 AM

H100i - faint red light in some corners of cooler unit
 
1 Attachment(s)
What does this mean? The unit runs completely fine, including my graphics card, and every component installed but something is wrong and I can't figure it out. Icue won't let me change nor will it let me set any sort of color pattern on the unit.


SEE ATTACHED PHOTO


Any help would be appreciated!

Thanks in advance.

Corsair Mike 11-22-2019 02:47 PM

I would try a force update on the cooler in iCUE settings.

This video can show how if you need it.

I would reach out to customer support if that doesn't fix it. support.corsair.com

InsayneShane 11-22-2019 09:37 PM

Quote:

Originally Posted by Corsair Mike (Post 1024865)
I would try a force update on the cooler in iCUE settings.

This video can show how if you need it.
https://youtu.be/TC3VWV_sMfE

I would reach out to customer support if that doesn't fix it. support.corsair.com

Hi Mike,

I will try this on Sunday once I'm back home. Thanks for the tip! I'll post a response here with the results.

InsayneShane 11-25-2019 12:46 AM

Quote:

Originally Posted by Corsair Mike (Post 1024865)
I would try a force update on the cooler in iCUE settings.

This video can show how if you need it.
https://youtu.be/TC3VWV_sMfE

I would reach out to customer support if that doesn't fix it. support.corsair.com

Unfortunately the force firmware update did not work. My fans receive full rgb control but the cooler unit still has that faint red color.

InsayneShane 11-29-2019 10:30 PM

Quote:

Originally Posted by Corsair Mike (Post 1024865)
I would try a force update on the cooler in iCUE settings.

This video can show how if you need it.
https://youtu.be/TC3VWV_sMfE

I would reach out to customer support if that doesn't fix it. support.corsair.com

Can I please get a response?? I have stated this has not fixed the problem. Corsair support is not answering during operation hours. There is now a blue led lit on the opposite corner. What is going on?!?

Corsair Mike 12-02-2019 06:44 PM

Sorry for the delay, it sounds like cooler's pump LEDs might be bad. Your best bet would be trying for an RMA through support. Do you have a ticket number?


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