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Ventris 06-04-2020 12:06 PM

Ball Bearing Falling out

I first bought the Corsair T1 V1 Racing chair and after 9 months the ball bearings are falling out.
I got my money back from the local reseller media-market to buy a new chair.

And since I am a big fan, I bought the T1-V2. But after a year and a half, the balls fell out of the ball-bearing again. Now I have sent the chair to Corsair for repair. The Mediamarkt dealer told me that you couldn't get any new warranty on the chair reels. That this seems to be a known problem, I wanted to ask what if the balls fall out again after the repair? Is there a new version with better wheels? Is it possible to upgrade my chair somehow?

Is there any help for better wheels?

Thanks in advance.

Best Regards

Corsair Mint 09-01-2020 08:06 PM

Hey Ventris, sorry we missed your thread. Sorry to hear about the ball bearings falling out, definitely reach out to Support and they'll be happy to help out, this issue would definitely be covered under warranty.

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