Foolish Mortal Posted June 2, 2012 Share Posted June 2, 2012 I am a loyal Corsair customer and want to love their new headsets, but so far I have had nothing but trouble with these. 1st: Mic completely died. They also had a high pitch whine when the mic was active before it croaked. 2nd: Horrible buzzing and crackling anytime volume went above 50% in both R&L cans. 3rd: Horrible buzzing and crackling anytime volume went above 20% in R can. People reported mic cutting in and out too. 4th. Minor buzzing in R can but I decided to keep because I'm tired of returning these things. THEN the 4th pair stopped being recognized by any USB port after about 72hours of use. I tried all the USB ports on my box and 2 other computers. No conflicts, multiple clean reinstalls...nothing. So I had to return these too. The guy I talked to at Fry's Electronics where I purchased these said they are getting about 1/2 of the Vengeance 1500s returned. They had lots of returned 1300s and 2000s as well. I baby these things. They never leave the desk, never touch the floor, get handled like they are made of glass and I literally store them on a pillow on my desk. I know I can't be breaking these things. I don't want to sound overly grouchy about this. I love Corsair and a lot of their products, but the Vengeance headsets are NOT CORSAIR QUALITY. Link to comment Share on other sites More sharing options...
ehcanadian Posted June 5, 2012 Share Posted June 5, 2012 I usually say that bad luck happens sometimes with products, but I've been hearing bad things. I hear they are amazing when they work though. My HS1s are RMA'd and I'm waiting for a replacement. I was hoping that for the new 1500s, they would have fixed a lot of the problems. I would assume it's a manufacturing process problem. I really hope my 1500s work when they come in. Isn't it costing Corsair more to replace all of these than it is to just hold back for a while and figure out the problem? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 5, 2012 Corsair Employee Share Posted June 5, 2012 I am sorry that you have had trouble with these headsets but what was your last RMA# with us and I will be happy to have our customer service contact you? And the 2000's just came out so I don't think that is true. And the return rate is still quite low for all of our head sets. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.