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RAM GUY 10-15-2012 12:36 PM

FAQ: Media Buttons/Volume Control Doesn't Work
There has been a few number of cases where the media buttons on the keyboard do not work, or the scroll wheel on our headsets do not seem to change the volume. In most cases, this is not an issue with the device but is an OS issue. Please try this if you experience this problem:

Click on the Windows Start Button and navigate to the Control Panel. Start up Administrative Tools and click on Services. Scroll down to Human Interface Device Access and ensure the service has started up. If it is not, click on restart the service and change it to startup automatically by double clicking the service.

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