Riekopo Posted April 24, 2015 Share Posted April 24, 2015 My K70 RGB won't update its firmware to 1.20. It says Status Malfunction and Failed to update device firmware. Link to comment Share on other sites More sharing options...
Inheritance Posted April 24, 2015 Share Posted April 24, 2015 Restart yor computer and try again. Link to comment Share on other sites More sharing options...
Riekopo Posted April 24, 2015 Author Share Posted April 24, 2015 Restart yor computer and try again. I figured it out. It wouldn't update because CUE wasn't seeing the keyboard. I unplugged the keyboard and plugged it back in and it updated. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted April 24, 2015 Corsair Employee Share Posted April 24, 2015 This occurs if during the update process if there was an issue with the USB port transferring information (packet dropped for example). Restart the system and keyboard and try again. If it continuously happens, try a different port. if you get all of the white LED's flashing, your keyboard has an internal error so contact our tech support to do a hard reset. Link to comment Share on other sites More sharing options...
Dage4 Posted April 24, 2015 Share Posted April 24, 2015 I have the same problem. I've been going at this for an hour or so now, and it's getting really annoying. I have tried re plugging it in, using different ports, using USB 3.0 (and 2.0), different BIOS settings, restarting my keyboard and computer and re installing CUE. I have updated the software just fine, just the firmware of the K70 RGB doesn't work. If anyone would help me with this, that would be great. EDIT: Updated firmware through an older version. That's interesting. Link to comment Share on other sites More sharing options...
Inheritance Posted April 24, 2015 Share Posted April 24, 2015 I have the same problem. I've been going at this for an hour or so now, and it's getting really annoying. I have tried re plugging it in, using different ports, using USB 3.0 (and 2.0), different BIOS settings, restarting my keyboard and computer and re installing CUE. I have updated the software just fine, just the firmware of the K70 RGB doesn't work. If anyone would help me with this, that would be great. Contact Corsair Support https://corsair.secure.force.com/ they should be able to help you with your issues. Link to comment Share on other sites More sharing options...
ol1bit Posted April 25, 2015 Share Posted April 25, 2015 Mine just tried to update and says malfunction as well. Grrrr. Link to comment Share on other sites More sharing options...
ol1bit Posted April 25, 2015 Share Posted April 25, 2015 Phew... ok fixed it by updating my cue software. It's stupid the software won't update itself before updating the firmware breaking it's compatibility. Oh Well, hope this info helps some others. I got the update from here: http://www.corsair.com/en-us/support/downloads Link to comment Share on other sites More sharing options...
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