ASSASSIN1995

You really don't have luck with this laptop. Have you tried downloading Lenovo Vantage from MS Store? In Vantage app you can update and download custom Lenovo drivers. Maybe through Vantage you'll get those which are not installed and keyboard lighting will work again... I actually prefer downloading drivers manually from manufacturer for ie. Intel graphics, Intel wireless, dGPU as those are updated frequently, but drivers for custom components must be delivered by OEM.

I've updated iCUE to newest version v3.13.94 today. I can confirm that issue has been solved and all affected keys are illuminated now :)

Thank you for the effort, we are looking forward for the fix :)

Hi guys, my support ticket is #841259. @mgalabov We are moving forward, slowly, but it is something at least :) @Corsair Calico Jack As far as i know, as I could not find anyone who has this problem by googling, Croatian/Slovenian and Bulgarian layouts are affected with this issue only. But highly possibly any keyboard that has "taller" Enter key and left shift key sliced to form 2 keys is affected.

Hi, I've replied to them...and their response to that is that they can only guarantee compatibility of their software to their RGB products, and that they don't support 3rd party RGB products. Really? Nice. That is something what I was hoping not to read from them. Lenovo just stole their drivers and put their software for controlling keyboard lighting, it is Lenovo's fault that it is not working properly. Yeah, for sure. What is even more funny is their latest reply to you, two instances of iCUE installed on the same time? Are they actually serious, what kind of support are them? Hopefully this isn't over, because for me it is impossible to get a refund. Replacement doesn't make sense, because it is software issue. Probably every single Y730 model with physical keyboard layout other than en-US is affected. If they won't fix this bug, they could tell us how to force (through registry/settings) iCUE to use other layout at least, we will do rest of the work. If they added support in code for other layouts other than those pictures in "plugin" directory, as you have assumed. I have reinstalled Windows and set Slovenian keyboard from setup, but that didn't help either.

I'll explain them the problem again, hopefully it will make sense. I've edited one key in registry and iCUE actually reads that I set Slovenian keyboard layout (at least in iCUE log - SystemInfo - Layout ID : 0x1060 Name : Slovenian) but without success, it still shows EN US layout in app. Nice try with decompiling their code, but I think that is overkill to do because we paid nice amount of money to get this laptop. We obviously expect that everything must work as designed :) This automatic recognition of God knows what setting in Windows language/region/keyboard is nonsense. My suggestion for fixing this problem is to enable us to choose keyboard layout in iCUE settings. I mean they can still provide auto recognition, but allow us to override if it causes problem like this.

I received reply on my ticket today and support asked me to provide a product code by taking a picture of sticker underneath the keyboard?? Like they don't even try to read what I wrote in the ticket text field...I really don't know what to answer to that reply actually. My next thing to try when I catch time for that, after my unsuccessful Windows registry hacking with keyboard layouts, is to reinstall Windows. My initial settings were set to keyboard layout "Standard" (M$ set this name for Croatian keyboard) and set it to Slovenian(it is the same as CRO) because iCUE has only that keyboard layout in its installation folder. But I'm not sure if it will work, because you have set Bulgarian keyboard and iCUE has BG layout in installation folder... If you want to try to edit registry keys for keyboard layouts, I've found great article on the internet so feel free to let me know, so we can see if it is working for you ;)

Hi, I have the same problem with keyboard lighting, but on Croatian/Slovenian layout keyboard...I've successfully submitted ticket by choosing some random keyboard and explained why in ticket text field. I've pasted link(URL) to this thread so they can see that you have this problem too.