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2LazyDad

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  1. My son's headset seemed dead to the world. No lights, no connection. Couldn't reboot or power off. NOTE: a page or two back has youtube links to the pairing process Here's what I did to fix it. (I didn't wait 24-48hrs for the battery to die) I plugged in a USB cable to my computer. The head set appeared dead but regardless, I pressed and held the mute button plugged in the USB cable [*]Then lights on the side of the headset were illuminated (previously not) [*]Still had the yellow exclamation point, headset was not connected. using a paper clip I put the USB receiver into pairing mode I put the headset into pairing mode (It's been a few days, forget the steps... I think hold mute & power) [*]The lights on the receiver and headset indicate successful pairing. [*]Still unable to force firmware update wirelessly it seems to start but doesn't say finished can't remember but I think I had unplugged the USB cable might still have had the yellow exclamation point.. not paired [*]7. I plugged the USB cable back into the computer then the headset [*]8. Forced the firmware update again. completed successfully SUCCESS: Headset has been working great now. Thoughts: This was super frustrating but considering that this thread started several years ago, they've sold thousands and thousands, and it's only up to 12 pages, I'll bet this is probably a pretty rare situation. But it sure sucks when it happens to you. Maybe not all the steps above were required. Good LUCK!
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