faithless01

H115i Platinum AIO did not appear in v4. So... Downgraded to v3 and my H115i Platinum re-appears. Just Re-Checked compatibility list: H115i Platinum IS on the v4 compatibility list. https://help.corsair.com/hc/en-us/articles/360058142592-iCUE-4-compatibility-list What am I missing? Please add support for recent AIO coolers to v4. How often do you think people upgrade their Hardware? Perhaps Corsair is no longer the brand for me?

This version appears to have crashed* after a session of 'The Division 2', for which Corsair has an iCue-Sync in game feature. * The crash is not so much a crash, but after exiting the game, my lighting is still stuck 'in the game', with, maybe a backlog of effects(?), slowly/randomly playing across the keyboard... The taskbar icon is also frozen and unresponsive . Odd.

If it helps, here's another set of Logs from a system that is seeing iCue terminations upon resuming from sleep, (and other situations).iCue3.26.95_CrashLogs.zip

Sorted. :biggrin: 1) In the iCUE Settings tab, I selected my K95 device and clicked 'Clear Onboard Storage' next to Device Memory. On my next reboot my K95 was RED with a WHITE top strip instead of the Rainbow. When I now clicked into the Onboard Profiles tab, all three slots showed 'Empty'. 2) As they hadn't been working, I deleted my old Hardware Profiles, (which no longer had the '1', '2' and '3' next to them) and the folder they resided in. (Maybe they might have worked again if I tried to upload them into the now 'Empty' slots :thinking:) 3) I created a New Folder for my Hardware Profiles, and created new Hardware Profiles, (selecting the Hardware radio button). 4) In the Onboard Profiles tab, I was able to upload these and this time I saw the progress bar update as the profile copied across, which it wasn't previously doing before blowing everything away and starting over. TLDR - Blow everything away and start over :bomb:

An update to iCUE v3.10.125 and K95 firmware v3.21.7168 caused the custom hardware profiles on my K95 to reset to the original default hardware profiles. :!: I am no longer able to upload any custom ones. :mad: Unfortunately I updated both my iCUE and K95 Firmware at the same time. I'm not sure which one caused the issue. :confused: