juangahoo

When I buy the chair i was expecting the heigh of the videos, no one told me that you decided to lower it, now i have to change my desktop or the chair to be confortable, unless you can send me a gas cylinder of the old ones, before you changed them.

In my case, the cylinder isn't touching the floor in a hard surface, but is only 1 inch (2.5cm) from the floor, is too low, and i compared the chair with the ones in videos and pictures, and it's a difference about 5cm of heigh bethween my chair and the other chairs. That difference is what i need to be confortable with my desk. (I attach a picture of the cylinder of my chair and the distance from the floor)

Same problem here, i think maybe they should send us another wheel base with the correct size to put the gas lift there...