Oagrintel

Thank you for your reply, I appreciate the explanation and a better understanding of the full features of the Commander, Hub and the larger system it was designed to work in. I am definitely getting a better sense of the focus of Corsairs product line up (and I don't mean this in any sort of derogatory way) being the bigger custom machines that feature more fans, multiple AIO, custom loops, etc. If I understand that somewhat correctly, I have a better understanding of how my feedback concerning my limited application of the 1 Fan and AIO came across. I appreciate the explanation of the electrical limitations that sound somewhat prohibitive to make a product that would support the Fan and RGB requirements in the builds the majority of your customers have, i.e it wouldn't work combining 6 Fan controls with 6 RGB controls in one Component. I think I have a better understanding of why Corsair has those as two separate products... most of your customers are going to have to have 3-4 of each anyway, it makes sense to split them up by function in builds the scale a lot of your customers probably use them in. As Zotty pointed out, it seems I took a couple pieces out of a larger ecosystem design and I'm complaining how it doesn't work in my limited smaller design... which is fair enough. An approximate (not exact) automotive analogy would be I can't complain if I added big Corsair Sub-woofers & Amp, and then have to add the Corsair Battery and Fuzebox. If i want the cool AIO and case fan, I would have to accept the bigger Commander and Lighting Node which are made to work in bigger applications than I'm using. Maybe in the future Corsair could release some sort of 'half commander' with an eye for the ITX crowd that could handle 3-4 RGB and 3-4 Fan controllers not 6 each? Maybe there'd be enough interest from other builders like me that would buy it and make it worth selling? ... here's hoping! [ame= ] [/ame]

[Full Sarcasm] Now you're just showing off... I apologize if this is just the frustration of a new customer that didn't realize what is common knowledge [no sarcasm], but for every outspoken customer with a question there are hundreds of customers who silently took their $$$ elsewhere without asking. Take off your 'Corsair Expert' hat for a second, and imagine you're a hypothetical NEW customer, NEW to Corsair RGBs, FANs, AIOs, etc. If the Hub is that critical of a component why isn't it listed under 'ambient lighting' next to the Commander, the Lighting Node, and the RGB strips? I stumbled on it after looking on Amazon, and from there I went back to Corsair and didn't find it listed anywhere under the same searches that show the Commander, the Lighting Node, and the RGB strips... shouldn't it be there with the other associated components? Here: https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/c/Cor_Products_Accessories_Parts?q=%3Afeatured%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit%3AproductCategories%3ACor_Products_Ambient_Lighting%3AproductCategories%3ACor_Products_CorsairLink%3AproductCategories%3ACor_Products_Custom_Cooling_Accessories&text=&pageSize=12#rotatingText or here: https://www.corsair.com/us/en/Categories/Products/Ambient-Lighting/c/Cor_Products_Ambient_Lighting?q=%3Afeatured%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit&text=&pageSize=12#rotatingText Don't get me wrong, you are right it's there if you do a specific search for it, but [slight sarcasm] is it intended to be a like a scavenger hunt for customers to find what they need? Do we have to do a specific search for that specific thing we didn't know about and won't come up in the standard searches that list all the other RGB products? /rant off, appreciate your help and patience with my misplaced "who's on first" frustration. [ame= ] [/ame]

First let me say thanks for the reply despite my frustrated "who's on first..." mis-replies to your previous posts. I apologize, I was mixing up your replies with some of the other replies I was getting. I replied to your earlier posts once I realized my mistake. You are correct, the Commander Pro has a lot of good functions, for me it does half of what I want, and it can handle 99 other problems I don't have ;) ... wait ... did you say you have 32 fans? Tuesday night at 9:00 at the YMCA is a meeting you need to go to, stand up and say "My name is Zotty and I am addicted to RGB", just kidding... but seriously, lol. But before you go, please tell me more about controlling the ASUS Motherboard LED control, would I have to buy the Commander for that or can I do it through icue? Asus Aura doesn't match the colors/features of Icue. My system is a lot simpler, just an AIO and an exhaust fan https://pcpartpicker.com/b/gTXPxr I'm considering adding the Commander so I could add the other LL120 to the AIO and still have LL120 for exhaust and I appreciate the Hub is only $9.99, but it's more of an issue of having room in the ITX case for two more components and the wiring back and forth as well. I guess I could put them under the roof of my case to keep them out of the way. I appreciate your feedback on your experience with NZXT, I am considering it more to get matching RGB fans on the AIO and case exhaust (heavy lifting of cooling being done by Noctua pressure fans on AIO intake) and to have 1 small controller that's easier to hide in the ITX case than 2 controllers. Am I the only customer that has asked for LL120 RGB and Fan control in 1 product not 2? (not being sarcastic) (slight sarcasm) Is Corsair aware of ITX cases and the trend of components getting smaller? Thanks in advance for not making any size jokes of your build vs mine!

Edit: Read this one first Apologies, I did mix up your post about the Hub being available for $9.99 with the other replies I was getting. Fair point about my research errors... I looked on the Corsair Web Site and saw where the Commander description said "Create, customize, and synchronize stunning RGB lighting effects when you connect CORSAIR RGB fans", and "Two RGB lighting channels combined with powerful CORSAIR iCUE software complete customization of individually addressable RGB LED strips and CORSAIR RGB fans." https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/iCUE-CONTROLLERS/iCUE-Commander-PRO-Smart-RGB-Lighting-and-Fan-Speed-Controller/p/CL-9011110-WW Based on that, I went and looked at the Commander box in Best Buy and I saw where it said on the Box "Digital RGB Lighting and Fan Speed Controller" I didn't make this up, it even said on the description... "Dual-channel lighting conduct a symphony of RGB lighting with individually addressable RGB LED strips (sold separately) and unleash the full RGB potential of the HD RGB and SP RGB fans (sold separately)." ... my mistake, I read "... RGB fans..." and as an old guy doing my first build in a long time I wasn't paying attention to the "...SP..." in front, I failed to realize the difference between a LL120 and SP120 at the time... I figured an RGB fan is an RGB fan and the Commander says it could control the RGB... obviously I was wrong. I did find your FAQ when I was double checking things before I bought the Commander, and that was what made me realize the Commander wouldn't control the LL120 Fan RGB. My error was in reading where the packaging says "Digital RGB Lighting and Fan Speed Controller". Yes, I realize now my original post on Corsair Forums has definitely come across as more blasphemous then helpful, but my intent was to let my lessons learned be a warning to others: Commander doesn't control newer FAN RGB, you'll have to buy a second piece to control the Fan RGB on the LL120 Fans (granted, its easier to find for $54.99 on Amazon than it is to find it on Corsair site for $9.99, but it's there), and to ask Corsair if there's the possibility of providing one combined product similar to what your competition is providing at a more competitive price. Can you please talk to whoever handles the web site and ask them to add the $9.99 Hub to the search under 'ambient lighting': https://www.corsair.com/us/en/Categories/Products/Ambient-Lighting/c/Cor_Products_Ambient_Lighting?sort=price-desc&pageSize=12&q=%3Aprice-asc%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit#rotatingText ... or even 'accessories': https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/c/Cor_Products_Accessories_Parts?q=%3Afeatured%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit%3AproductCategories%3ACor_Products_Ambient_Lighting%3AproductCategories%3ACor_Products_CorsairLink%3AproductCategories%3ACor_Products_Custom_Cooling_Accessories&text=&pageSize=12#rotatingText

EDIT: Read my response to your second post first. Sorry, I lost track of this post amid the rest of the responses I was getting, apologies for the mis-reply Thank you for the FAQ as well! I bought the H100i and the LL120 after a I saw the Commander on the shelf at Best Buy and confirmed what I had read on the web-site about it handling "Digital RGB lighting and Fan Speed Controller" I thought it would control the Fans and their RGB, so I bought 2 x LL120 fans and the H100i Platinum SE before the money burned a hole in my pocket. I was thinking I would be able to buy a Commander next paycheck and have the RGB and Fan control in one product... I was putting my new build together "One piece at a time" (for any Johnny Cash fans out there). Then when it came time to buy the Commander, I saw that as far as the LED goes, the Commander only controls RGB strips and older RGB fans, not LL120 RGB, i.e. it doesn't have the 4 pin RGB connector that the LL120 needs. Then I took a closer look at the your FAQ (thank you for doing it) and saw I would need a RGB Hub. I looked on the Corsair site and didn't see it listed in and among the Commander and Lighting Node. I found it on Amazon for more $$, I think I saw you (?) respond to a comment on Amazon pointing out it was available for $9.99 on the Corsair site? When I saw that comment on Amazon I tried again to find it on the Corsair site, I looked and looked on your website and could not find it (search links below, I'm not making it up) but I didn't see it listed under any of the searches I was doing for RGB or Fan searches. Yes, feel free to poke fun at me for not searching for the exact product name, but when I saw the Commander and Lighting Node come up, I figured I was in the right place. I'm not arguing it's not there, I'm just trying to provide feedback that when a new customer goes looking for it, it doesn't come up on any of the RGB control or Fan control related searches: https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/c/Cor_Products_Accessories_Parts?q=%3Afeatured%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit%3AproductCategories%3ACor_Products_Ambient_Lighting%3AproductCategories%3ACor_Products_CorsairLink%3AproductCategories%3ACor_Products_Custom_Cooling_Accessories&text=&pageSize=12#rotatingText I had tried a couple of ways... https://www.corsair.com/us/en/Categories/Products/Ambient-Lighting/c/Cor_Products_Ambient_Lighting?q=%3Afeatured%3AambientLightingCategory%3APC%2BCase%2BLighting%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3ALighting%2BControllers%3AambientLightingProductType%3AStarter%2BKit&text=&pageSize=12#rotatingText Any chance that in the future either the RGB connection on the Commander could include LL120 fan RGB leads, or the Lighting Hub could add a few LL120 Fan connections?

My posts have been clear: If you want to add a LL120 to a build using a H100i Platinum SE and have that Fan and RGB synch'd with the AIO Fans and RGB, you have to buy 2 additional Corsair components for $85. Something I didn't budget for in my build, but it's okay I found a work around that works fine. https://pcpartpicker.com/b/gTXPxr I've already acknowledged I did not find the Hub listed on the Corsair website for $10... why do you continue to beat that dead horse? I've already acknowledged that I did not see your FAQ that confirms this and explains this in detail, why do you feel the need to continue to flame me? This is your world, you're the man here, I'm not doubting that, I'm not disputing that. I have done my best to clarify what my point was, I understand you doubt my sincerity on that... okay. I did come here to try and communicate feedback, and in return I've had my post turned into 1,001 straw-man arguments, and I've received replies that have been mostly ad-hominem arguments questioning my reading comprehension, age and intent. You win, this is your world, I was wrong to have come here and tried to share feedback. I'll take my lesson learned about synchronizing Corsair Fans and RGB and I will move on. Thank you very much! [ame=https://youtu.be/OL5DX05gNNk?t=154]https://youtu.be/OL5DX05gNNk?t=154[/ame]

You're right, it's my fault for buying the AIO and the LL120 without reading your FAQ more closely the first time. I build on a budget, my build was based on a good deal for a used I5 8600k, a used motherboard and a used SSD. I splurged on the AIO (and the graphics card too) cause I got over excited about how awesome it looks. It performs well, and aside from one mistake in me not realizing the additional components that would be needed, I am VERY happy with it's performance. I like my build as it is: https://pcpartpicker.com/builds/edit/?userbuild=gTXPxr I like the FAQ you wrote, reading your FAQ saved me from spending $85 more to buy the required 2 more products to run 1 more LL120. Your FAQ was where I learned that you can't connect the LL120 RGB leads to the Commander and that you have to buy the Hub to connect it to the Commander so the Commander can run the Fans and the Hub can run the RGB. Thank you for writing the FAQ, I apologize for offending you with my observations about the Corsair products and subsequent feedback requesting an update to the Corsair products. I'll leave this back and forth with the same thing I ended my original post with... "Any chance Corsair can apply some common sense and merge those two separate products into one product and sell it at a competitive price?" ... in the hopes that maybe Corsair will be open to feedback and provide 1 competitively priced product that controls the Fans and the RGB.

In my original post I was complimentary of the AIO: "Don't get me wrong, the H100i Platinum is awesome" and "It wasn't the AIO fault" My original point in my original post was clearly stated: "...if I want to use Corsair RGB fans in a case, I have to buy 2 separate products for $120 (edit: $85) in order to run the fans and control the RGB?!?!?! Does that sound like a good idea to anyone?" Your responded non-sequitur about me purchasing 2 too many products: "You bought twice as many things as needed, each time not quite understanding how they worked together." ... even though I clearly stated I did not buy the additional components "I just didn't feel like going through the hassle of paying another $120 (edit:$85) to add 1 more fan, so I took off one of the AIO fans and ran it as case exhaust" In my reply to you I also clarified: "I'm not posting this to draw the ire of Corsair fans, I'm genuinely hoping someone at Corsair might see this and go "Wait... what, we sell 2 products for $120 that our competition sells in 1 product for $24?" and maybe in a few months Corsair can adjust their product line to keep up with the competition." My point still stands, to add 1 LL120 as an exhaust fan you have to buy 2 additional products to synch it with the AIO. Now I know those products are available for $85 no $120, but that's still significantly more than the 1 product a competitor is selling. I hope Corsair is more open to customer feedback than you are and will revise their product line to put out a "Hub Commander" that can handle Fans and RGB at a competitive price.

I read the FAQ, and the FAQ clearly shows that the Lighting Node Pro has connectivity to LED strips and to RGB Hubs, not LL120 RGB controls. You can't plug a LL120 fan RGB lead into the Lighting Node Pro, you have to buy an RGB hub and plug the LL120 RGB leads into that, and then you have to buy a Commander and plug the LL120 fan leads into that in order to have your LL120 fan and RGB in synch with the AIO fans and RGB. You guys have replied and stated I am putting out misinformation and that I have it all wrong, when in fact I do have it right; to add an LL120 as a case fan and have that fan in synch with the AIO, you have to buy 2 more components for $85... over 3 times the price of the 1 product a competitor offers that accomplishes the same function. I'm not trying to burn down the church of Corsair, I am just trying to make one simple point and ask that maybe in the future the infallible church of Corsair might consider making a change to their product lineup. If I've offended the congregation then I will gladly excuse myself. "and yet it moves" -Galileo

What was misinformation about my post? My post was correct, to add 1 LL120 fan as an exhaust fan to my build to go with the H100i platinum SE I bought I would have to buy 2 more products from Corsair. When I searched on the corsair website for the hub, it didn't come up: https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/c/Cor_Products_Accessories_Parts?q=%3Afeatured%3AambientLightingProductType%3ALighting%2BControllers%3AproductCategories%3ACor_Products_CorsairLink%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3AStarter%2BKit%3AproductCategories%3ACor_Products_Ambient_Lighting%3AproductCategories%3ACor_Products_Custom_Cooling_Accessories%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingCategory%3APC%2BCase%2BLighting&text=&pageSize=12#rotatingText Apparently you're not allowed to ask questions in the holy house of Corsair [ame= ] [/ame]

Per your example of your system, if you buy the HUB AND THE COMMANDER then you can control the RGB of the fans via the Commander... my point all along has been that Corsair fans require the purchase of 2 additional products to control their Fans and the RGB. That's all I'm saying and it's like I have blasphemy'd in the church of Corsair and I have all the priests and nuns who have written the Corsair bible coming out to tell me of my sinful ways... when in fact I am correct, you do have to buy 2 products to add 1 LL120 to your case. I get that you guys are all converted, you all drink the Corsair Kool-Aid, and my words are blasphemous to your ears... but please consider that there are other Corsair heathens out there like me, lost souls wandering who have not seen the light, and you may have more luck luring them into the van of free candy if you only made them buy 1 product to drink from the fountain of Corsair RGB Fan holiness. Or, you can keep up the holier than thou act and shouting down someone who is trying to point out one simple point... you shouldn't have to buy two more products (even if it's $85 not $120) to add one cool LL120 as an exhaust fan and have it work with the other expensive AIO they already bought.

If you wrote the FAQ then why were you even responding and saying "You bought twice as many things as needed" when in fact I was correct and you do need to buy a Hub and a Commander to synch another LL120 fan with the AIO. You were also wrong in saying "You would have made the same mistake with NZXT and $24 will not get you lighting and fan control." when in fact the NZXT product does control the Fans and the RGB: https://www.amazon.com/gp/product/B082PM4K93/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 You DO have to buy 2 more products to add 1 exhaust fan to run in synch with the AIO... okay, the hub is here on Corsair's website for $10, that still leaves you the Commander to pick up for $75 here at Corsair site... and they're both still over 3 times the price of the 1 product from the competition. So you think it's a good idea to require customers to buy 2 products for $85 to do the same things as the 1 product the competition is selling for $24?

The Hub is not $10 (edit: you were right, I missed it in my search: https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/c/Cor_Products_Accessories_Parts?q=%3Afeatured%3AambientLightingProductType%3ALighting%2BControllers%3AproductCategories%3ACor_Products_CorsairLink%3AambientLightingProductType%3AExpansion%2BKit%3AambientLightingProductType%3AStarter%2BKit%3AproductCategories%3ACor_Products_Ambient_Lighting%3AproductCategories%3ACor_Products_Custom_Cooling_Accessories%3AambientLightingCategory%3ARoom%2BLighting%3AambientLightingCategory%3APC%2BCase%2BLighting&text=&pageSize=12#rotatingText. Here's a link to the Corsair RGB Hub for $54.99 that controls only the RGB, no fan control included (it's not currently for sale on Corsair Website): https://www.amazon.com/Corsair-CO-8950020-Rgb-Cfan-Compatible/dp/B075GWMJ68/ref=sr_1_1?keywords=corsair+RGB+hub&qid=1580876542&s=home-garden&sr=1-1-catcorr The Commander does NOT control the RGB lighting on the fans, the connectors on the Commander are for LED strips and are not the same as the RGB connectors from the fans. Corsair sells the Commander for $74.99, that has the controls for the fans: https://www.corsair.com/us/en/Categories/Products/Accessories-%7C-Parts/iCUE-CONTROLLERS/iCUE-Commander-PRO-Smart-RGB-Lighting-and-Fan-Speed-Controller/p/CL-9011110-WW Yes, if you spend $114.99 you get three fans, lighting note and RGB hub... but you still need to buy the commander to control the fans in ICue: https://www.amazon.com/dp/B07LF1B1Y8/ref=dp_cr_wdg_tit_nw_mr So yes, even if you buy the bundle you mentioned, you still need to spend another $74.99 for the Commander to control the fans through ICue... as is confirmed in the Corsair Forum FAQ Diagrams here : https://forum.corsair.com/v3/showthread.php?t=173880&t=173880 (about a third of the way down the 5th diagram shows you need Commander and Hub to control RGB and Fans) Meanwhile, you can buy an NZXT controller that handles both the RGB and the Fans for $24.99: https://www.amazon.com/gp/product/B082PM4K93/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 Or if you buy the package of NZXT fans for $88.25, you get three fans and the controller you need to handle the RGB and the Fans: https://www.amazon.com/NZXT-AER-RGB-Customizations-Controller/dp/B07GVWSDVL/ref=pd_sbs_147_4/132-8197611-0501723?_encoding=UTF8&pd_rd_i=B07GVWSDVL&pd_rd_r=d58f056b-b181-4112-8147-8b5e79216b05&pd_rd_w=DtUaS&pd_rd_wg=MAaou&pf_rd_p=bdd201df-734f-454e-883c-73b0d8ccd4c3&pf_rd_r=WHY9SA74CST37ABK93ZH&psc=1&refRID=WHY9SA74CST37ABK93ZH (yes, I am aware the NZXT fans are more airflow whereas the Corsair fans are more pressure, but I have 2 Noctua pressure fans as intake pushing cool air into the AIO) The bottom line is that if I had bought an NZXT AIO, I could spend another $24 to have an exhaust fan that would be in synch with the AIO, instead I went with Corsair for the AIO and I would have to spend another $120 to have an exhaust fan that would be in synch with the AIO... to the average consumer building on a budget (and space in my case with an ITX case) ... it matters. I see you've made over 10,000 posts here, no offense meant. I'm not posting this to draw the ire of Corsair fans, I'm genuinely hoping someone at Corsair might see this and go "Wait... what, we sell 2 products for $120 that our competition sells in 1 product for $24?" and maybe in a few months Corsair can adjust their product line to keep up with the competition.

I just did a new build and I was looking forward to using the Corsair H100i Platinum, love the white color and the white LL120s! I went ahead and bought another LL120 fan to use as an exhaust fan as well. Then I did the build I found how what a pain it is to set up the other fan and RGB on it. Don't get me wrong, the H100i Platinum is awesome, the LL120 fans are great and it has great RGB control, but only for the AIO fans... It wasn't the AIO fault, it was my naivety in thinking that adding a third LL120 as an exhaust fan would be an easy add on. Here's where things escalated quickly... If you want to add any more LL120 fans to your build and have them in synch with the AIO fans, get ready to pay out $64.99 for the ICUE Commander, it has the fan controls and 2 RGB plug-ins, so I thought surely the RGB leads on the Corsair ICUE Commander would connect to Corsair LL120 RGB connectors, right?!?!?!?! Silly rabbit, correct RGB connectors are for hubs! (edit: still true after multiple replies saying I was wrong) You have to buy ANOTHER Corsair product: $54.99 (edit: I stand corrected, hub is on site for $10) for the RGB Fan Hub that has the correct RGB connectors, but no Fan connectors... so if you bought it first you still need to get the ICUE Commander as well. (edit: still true after multiple replies saying I was wrong) So let me get this straight Corsair... if I want to use Corsair RGB fans in a case, I have to buy 2 separate products for $120 (edit: $85) in order to run the fans and control the RGB?!?!?! Does that sound like a good idea to anyone? I should point out that NZXT sells one product for $24.99 that handles the fans and the RGBs... hmmmn, one product for $24 or two products for $120 (edit: $85)... and they both do THE SAME THING. In this build, I just didn't feel like going through the hassle of paying another $120 (edit:$85) to add 1 more fan, so I took off one of the AIO fans and ran it as case exhaust (still controlled by AIO) ... no biggee other than aesthetics as I am running two Noctua pressure fans as intakes on the AIO in push-pull with only the one LL120 pulling. Any chance Corsair can apply some common sense and merge those two separate products into one product and sell it at a competitive price?