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Found 3 results

  1. So I'm pulling my hair out here with Corsair. My USB devices keep disconnecting and reconnecting at random, multiple times per day. Something is causing a reset on all USB devices connected to the X470 chipset. I've tried all the solutions on this forum to no avail. The problem has persisted across multiple iterations of gear (different cases, CPUs, internal and external drives, RAM configs, PSUs, GPUs, etc) and across multiple clean Windows installations. Current gear list below: MAIN COMPONENTS: Ryzen 7 3700X - PBO Enabled - No Overclock MSI X470 Gaming Pro Carbon - Latest 2D BIOS (have reflashed various BIOS versions and reset CMOS many times - no change) 2x8GB Corsair Vengeance RGB Pro 3000MHz C15 - XMP Enabled EVGA RTX2080 XC Black Edition w/ EVGA PowerLink EVGA SuperNova G3 750W PSU PERIPHERALS/ACCESSORIES: Corsair H150i Pro Lighting Node Pro 8 x Corsair LED Strips Commander Pro 6 x HD120 RGB Fans ST100 Headphone Stand HS70 Wireless Headphones Corsair Light Enhancement Kit (Dummy RAM Modules w/ RGB) M65 RGB Pro Mouse K70 Mk.2 SE Keyboard SOFTWARE: Windows 10 Pro 64-bit 1909 - fully updated iCUE 3.26.95 (earlier versions exhibit same behavior) Mystic Light - uninstalled - have tried both installed w/ service disabled/manual start and completely uninstalled - no difference HWInfo64 - 6.22 stable - Corsair/Asetek Support Disabled, Persistent Driver Disabled Using USBLogView to monitor the disconnects and the devices being disconnected, I have narrowed it down to all ports deriving from the X470 chipset. The 4 x USB 3.1 Gen 1 ports on the back of the motherboard deriving from the CPU do NOT disconnect; they work fine. All other ports, according to the MSI X470 GPC manual, derive from the X470 chipset, and all of them disconnect - this includes front USB 3.1 Gen 1, internal USB 2.0, rear USB 2.0, and rear USB 3.1 Gen 2. I have tried swapping devices around, and it's always the same ports that disconnect (and the same 4 ports that don't), regardless of the device connected to it. At the recommendation of other users around the net, I have installed the NZXT Internal USB Hub - plugged the hub into one of the USB 2.0 internal headers, then plugged the Commander Pro and Lighting Node Pro into that. I have the H150i connected to the other internal USB 2.0 header, not to the hub. USB disconnects and reconnects randomly, anywhere from 1 hour to 3 hours, sometimes even going 6-7 hours, but definitely multiple timers per day. I use my computer for gaming and, more importantly, as a DAW (digital audio workstation) and for instrument playback and recording. I'll be in the middle of playing or recording, and everything but the peripherals attached to the rear USB 3.1 Gen 1 will disconnect and reconnect - not good when trying to record a take. As a side note, I am also still having trouble with iCUE and 3rd Gen Ryzen voltages/temps. While the latest RAM and iCUE updates have given the illusion that CPU usage has been reduced (i.e. task manager doesn't show iCUE using a large portion of CPU or high power usage anymore), if you actually monitor CPU voltage, frequency, and temperatures using Ryzen Master, you will clearly see a huge difference (reduction) in all 3 when iCUE is closed. This issue still has not been fixed, merely masked, and it's unacceptable at this point. That aside, I'm at the end of my rope here. I don't know what else to try. I've waited and waited for software and firmware updates to fix the issues I've been having, but this is getting ridiculous. I'm at the point where I'm about to uninstall everything Corsair (an extensive list of gear) and move onto something else. I've used Corsair gear in the past with good results, but the last 1.5 years have been extremely frustrating. Does anyone have any further suggestions before I jump ship? I really don't want to, but it's getting to that point...
  2. We are trying to install an H100i v2 onto a Ryzen 5 2600 CPU mounted on a Gigabyte Aorus X470 Ultra Gaming mainboard. The AMD bracket supplied with the H100 does not fit. The bracket appears to be a bit wider and longer than the mounting holes in the mainboard. :(: The stock AMD cooler fits the mainboard without any issues. Is there a bracket available to use this cooler on this mainboard, or do we need to find another cooling solution? :confused: Thanks!
  3. I just bought some new SP120 RGB Pro fans that came with the lighting node core. All 3 fans spin, have persistent white light and are visible in iCue but I am unable to control any of them. I have them all wired up on the core in spaces 1-3 for the 4pin rgb connection and on my motherboard fan headers 1-3 for the 3pin power. None of my other Corsair products have any problems with being controlled through iCue, its only the fans. Has anyone ever encountered a problem like this before? I've tried updating the firmware in iCue to the most recent version (3.31.81), tried swapping fans around on the lighting node core, and tried swapping the usb headers on my motherboard as one of my other usb headers has the lightning node pro with 2 led strips plugged into it. UPDATE: While writing this, one of the sp120 fans has a flicker on 1 or 2 of the LED's in the center. It is still showing white, but I can see some color flicker as it spins. Any help would be greatly appreciated. Thank you.
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