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Found 2 results

  1. I would like to start out by saying that my corsair voids are around 2-3 years old and are definitely out of warranty, but this problem only recently sprouted up out of nowhere and it's insanely annoying and getting progressively worse. I'll begin with the smallest problem, which is persistent enough to be insanely annoying. I'm playing a game with my friends while in a discord voice call with them. All good. Then, it's silence. My mic stops working and I can't hear my friends. I go into my discord voice and video settings and see that it's set to default for both input and output, and I know that in my sound control panel that everything but my voids are disabled for audio and recording. Back to the discord settings. I found that going into the drop-down and just simply re-selecting "default" for my input and output fixes the problem for a couple seconds/minutes. This doesn't always work, however. If it doesn't work, it's usually because all my audio is cut out. Restarting my headphones, moving ports with the adapter, etc. all don't work. Restarting my computer works but it happens so often that I'll spend more time restarting than actually using my computer. So, one alternative solution I've found is going into the iCUE software and forcing a software update onto my headphones, which fixes the problem instantly, but again only until it happens again in a couple minutes. But wait, the problems don't end there. Now let's get into my most played game, Rainbow Six Siege. Oh boy, I love how I can hear exactly where no one is because my headphones decided to cut out mid game. No problem, I'll try restarting them. Nope, bluescreen, game crash, or whatever other issue. Thanks for the abandon penalty because the game literally won't load again! Oh and while you're at it, please be sure to destroy my ears with random audio glitches that don't happen with any other headset, that's fine. I'm sorry if I sound mad, but it's because I am. I don't see any reason for these problems to be happening and I am really contemplating swapping to a different set of headphones (I'm thinking HyperX Cloud Stingers). What do I do to fix my problems? I'm extremely frustrated and hate having to deal with this on a daily basis. My headphones are out of warranty so I know there's no point in contacting the Corsair support email as the last time I did they just asked me if I had a warranty, and when I said no they just told me they couldn't do anything.
  2. The surround sound, after the newest windows update, stopped working. At first I had no audio at all. I updated iCUE to the newest version, which fixed my audio. But then, my surround sound had stopped working. Any ideas? I am using Wireless Void Pros.
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