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Optical Drive # 1







Found 4 results

  1. Hello, I have for more than a year the Void pro rgb wireless headset and is stop working without the cable connected. The amber light is always steady when the cable is connected. I thought that the problem is with the battery so I have bought a new battery and replaced it but still, the battery is not charging and in iCue it doesn't show the battery status. Any idea?
  2. I’ve bought this headset at most 1 year ago, at first it wasn’t really a big deal because it would not be that common to happen. But lately everytime i plug in the USB cable to charge the headset it starts beeping like saying that it’s plugged in and then not, it’s really driving me nuts. I Googled this problem and it seemed I was not the only one having it and that the headset has a 2 year warranty. Unfortunatly I have no proof left of purchasing the product because I was not expecting anything to happen to it in the first couple of years... I do not know what to do next?
  3. I've had my Void Wireless RGB for just over 2 months. I typically have the headset plugged into the computer even when I'm using it. (it's plugged into a motherboard USB 3.0 port) So, I'm used to seeing a green LED on the mic when it is turned off. Which I assume means it is fully charged. I do tech support and work from home a lot, so I typically turn it on in the morning and it stays on all day. (while plugged in) Last week, I noticed the green LED was not lit. Instead, I get a slow pulsing amber LED which seems to indicate it is charging.... all the time.... In addition, the lights on the ear pieces rapidly flash red instead of the slow pulsing green. Also, (and most importantly) I noticed that it turns itself off now when not in use after 10 minutes or so. I opened CUE (was using 2.5.66, I think, and updated to 2.11.115 today trying to fix the issue) and noticed the battery indicator for the first time. It is almost always 0%. I did some combination of powering the headset off and back on that made it show 100% one time today, but I can't recreate it. I'm using the cable that came with the headset, tried multiple USB ports and the issue remains. Headset is on v. 39.02. I did check the box to "Disable auto shutoff", but that's just fixing the symptom. It shouldn't shut off while plugged in and never has until last week. Any help would be appreciated! And I apologize if this issue has been posted/answered. I searched for about an hour and couldn't find this particular problem.
  4. Hi I bought VOID headphones today. After an hour they turned off. I can not turn them on. When connected with a usb cable, they do not charge and are not detected by the system.
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