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Hi guys, I'm running Windows 8.1 and I only bought this headset about five days ago so I have the latest drivers (Headset Software Version 2.0.26, Audio Drivers 1.0.0.27). I've yet to find an exact reason as to what sets off this problem as it can happen when I'm doing nothing, when I'm in the middle of a YouTube vid, a game, a Skype call, music... there's not really any defining factors I can see straight up. But anyway, the issue: At random intervals (the time varies between incidents), the audio in my headset goes kaput. The mic continues to function, and occasionally there will be crackly blips pulsing in the headphones at regular intervals. This will continue until I unplug the dongle and replug it back in. Turning the headset on and off does nothing to fix it. If it happens mid-game, I have to reboot the game to get audio back. YouTube videos will cease to play if it drops out while I'm watching something. Spotify flat out crashes. iTunes stays open but the song time numbers won't move until the sound is back up. I have tried uninstalling the drivers and the software, rebooting and then reinstalling things. No success. The default format for the headset audio is set to DVD Quality. I can find no solutions online though I think some people are having similar issues? Corsair has -not- responded to my support ticket lodged four days ago, despite their email claiming they answer within one business day. Any help appreciated.