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Found 11 results

  1. Ticket - 2001275085 I created a support ticket on June 23 for my faulty psu. It’s been 8 days so far and was wondering when I can expect this ticket to be reviewed
  2. Hi @all, hatte vor rund 10 Tagen ein Ticket #2001192620 auf - https://help.corsair.com - eröffnet, bisher aber keine Reaktion erhalten. Auf der Webseite stand, usually, a support representative will respond to your ticket within 3 to 4 business days, if not sooner... Nachdem ich den Rechner dringend brauche, bin ich am überlegen, neuen Arbeitsspeicher zu kaufen, hätte im Falle eines Austausches dann aber 2x16GB rumliegen, die ich a) nicht brauche und b) keine Lust habe, das 2te Paar zu verticken... Kann ich sonst noch etwas tun od. ist der Service von Corsair prinzipiell recht träge?
  3. I submitted a ticked 15 days ago to use my warranty on my k70. It took a 11 days just to get some generic response of how to fix my issue. I responded to the ticket 4 days ago and still haven't received a response. This is unimaginable, how is someone assigned to my ticket yet takes a week+ to respond. I can't ever imagine myself buying a corsair product again. I feel like I've just been left in the dust.
  4. Guten Abend Leute, habe am 15.05.20 ein Ticket aufgemacht wegen eines defekten LL 120 RGB Lüfter. #2001193465 Aufgrund der Corona Krise ist der deutsche Support, wie ich das verstanden habe, momentan inaktiv jedoch sollte das angeblich an andere Zentren weitergeleitet werden. Meine Anfrage habe ich natürlich auf English gestellt, gut mein Englisch ist nicht perfekt, aber auch nicht so schlecht das man mir nicht antworten kann;): Bisher habe ich bezüglich meiner Anfrage keine Rückmeldung bekommen. Dauert es immer so lange oder ist das der aktuellen Lage geschuldet ? Ich hoffe jemand kann mir weiterhelfen. Wünsche allen eine schöne Woche und bleibt gesund.
  5. Hi there! Recently I contacted Corsair RMA for a LED problem with my K70 Rapidfire keyboard, but it has been 6 days that nobody answers me about nothing! The last atualization was that my keyboard was under analysis! Help please!
  6. I created a ticket(2 days ago) but no answer. Corsair makes me sad. Ticket #2000782475
  7. Hey, I have a ticket regarding the H50 AIO and what TDP it is rated for, if anyone could point me in the right direction that'd be greatly appreciated :D: edit: PS ticket id is 2000771658
  8. Heyo. I upgraded to the gorgeous 570x case a week ago and hooked everything up no problem. When I went to turn it on for the first time, the LEDs in the fans instantly went out and I smelled a bit of smoke. They still spin but don't light up at all and the controller for them seems to do nothing. Anyone else have this issue or know what went wrong? Also I put in a support ticket 6 days ago and have yet to receive a response...does it usually take this long?! ID is #2000454205
  9. I recently ordered Hydro X Custom cooling for my new pc ive ordered and this is the Config code for it "8fYzTu" However i clicked add to cart and saw everything in the cart and doubble checked and i saw everything. But Now when ive got the stuff home i realise that everything isnt even on the packing list i got in the box with the items. For example I only received 1 480mm radiator and it only says 1 delivered. One of the 5 120mm fans Is missing Completelty as i only got 4 when it says 5 was delivered. im making this post as the support is under maintence and i need immideate help. And looking on the confirmation mail it says i didnt even order all the items. According to that i only ordered 1 480 mm radiator when i saw 2 in the cart when ordering.
  10. Hello, I am wondering on a progress update on support ticket 860560? It was submitted on Feb 26th, 2019 and i have yet to receive any communication that it has even been viewed, and is still listed in my tickets as "open" status. Any help in expediting this process would be greatly appreciated so i can get back in action! Thanks Corsair! Oak_22
  11. Hi I submitted a support ticket on 1st and its been 3 working days, Just wondering how long it usually takes to get a response? ticket: #816564
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