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Found 18 results

  1. CORSAIR VOID Elite wireless headset is stuck at 100% volume. Operating on a Windows laptop. I can adjust volume settings for all other audio devices, but the audio slider for the CORSAIR option literally won't move from 100% ... unless you mute it. I'm running on the latest 3.38.61 software -- just installed this morning.
  2. I have recently bough this keyboard and installed the latest version of icue. When I turn on the pc, the keyboard is set to the default layout (Everything red except WASD and arrow keys). When I open up iCUE, it starts the raimbow for a few seconds and then it stays completely red. Instant lighting is disabled and iCUE DOES recognize it as RGB, but no matter what setting I put, it just stays red. Please help. Thanks in advanced.
  3. Hi, ICUE had a new update so I clicked the update button but its been hours now and its still stuck on (updating...) loading screen. What do I do? I'm worried that if I restart my computer the pump cooler might stop working and become bricked. I just got cooler this year in march. Is it fixable and can I restart my computer? Please let me know thanks.
  4. Hello I'm triying to update my iCUE 4.10 to the last version 4.13. I tried directly through the application and with the .msi installer and I hace the same issue ... I can start the installation but diretly the installer is freeezing on this page : https://www.noelshack.com/2021-27-5-1625856381-image-2021-07-09-204620.png If i click on this window I have the message : Corsair iCue not responding https://www.noelshack.com/2021-27-5-1625856476-image-2021-07-09-204754.png I tried to stop all iCue services and process on the task manager before to do the installation and it's the same issue... Do you know how to resolve the issue ?
  5. Every couple of days when my pc wakes from sleep mode one of the ALT/FN/CTL keys is somehow toggled on (without any keys being pressed). When this happens everything looks normal but none of the alpha keys register when typing (though I can see them activating on press in iCUE). To get the keys working I have to press all the ALT/FN/CTL keys one at a time to find and reset the toggled one. Has anyone else seen something like this?
  6. Heya guys, I've just gotten my K65 lux RBG and I'm stuck with the firmware not wanting to update. I already made a ticket: 2004007174. I've also tried different ways to reset it, but it didn't work.
  7. Hi everyone, I have this problem with my Corsair keyboard, it happens randomly. When I use the volume control on the keyboard it stops working and it's like if the control is stuck on zero volume, or sometimes it happens the opposite, the volume keeps going to 100 and keyboard stops working. In Icue there's a red triangle on the keyboard, the only way to fix this is to unplug the usb cable and connect it again. I made a video of the problem: https://streamable.com/623bvm I want to know what's the problem: the motherboard or the keyboard? Thanks to everyone for the help! :biggrin:
  8. I have a Commander Pro with Fan #3, #4, and #5 connected to radiator fans, Fan #6 connected to the XD5 pump, and Temp #1 connected to the XD5 temperature sensor. Under "Performance" I have set Fan #3, #4, and #5 to "Hydro X Series Fans", and Fan #6 to "Hydro X Series Pumps". Fan #4 and #5 change RPM with temperature and go to 0 RPM when the temperature is low, but Fan #3 is stuck at a fixed RPM. If set all the fans to a "Custom 1" performance setting with a custom curve based on "Commander Pro Temp", all the fans including Fan #3 respond to the curve. If I change the fans back to "Hydro X Series Fans", Fan #3 alone remains stuck at the last used RPM from the custom curve. I've force updated the firmware with no effect.
  9. As the title suggests, the firmware update has been stuck at 50% for about 30 minutes now. I am scared to abort it since it said it could make the device inoperable. Does anyone know how to fix this?
  10. Hello everyone! First poster here. After multiple days of trial and error, research, and annoyance, I've discovered a very specific and odd iCUE bug that may be affecting hundreds of users across many Corsair keyboards. Here it is: When iCUE is open, exiting fullscreen applications (usually games, sometimes media) can cause the shift key to become "virtually stuck." It shows up in the Windows 10 virtual keyboard, and somehow causes all keyboards plugged into the computer to be affected. It only goes away when you restart iCUE. The key itself is not faulty, and it has nothing to do with the keyboard firmware. I know this because I've found hundreds of reports of "virtually stuck shift keys" across many keyboards, even brand new ones, with no fixes. Some people (like me) even tried reinstalling keyboard drivers, checking sticky keys, and doing a complete windows reinstall. The only thing I've found that works is turning iCUE off and back on. Super annoying bug, and incredibly hard to research. I haven't found a single person who figured this out yet, which is why I wanted to post. I hope it's easy to fix, and gets resolved with either a windows update or iCUE update in the near future. It's annoying to need to restart iCUE every now and then, but at least now I know how to fix it, short of restarting my whole computer. My hope is that this post might help anyone who has this bug, or help Corsair fix it and therefore save lots of money on people who replaced keyboards or switched off Corsair products (which I generally love). Wasn't sure where exactly to post this, so if you do, please spread the news if you are a more experienced forum user than I. :biggrin:
  11. i just bough my corsair harpoon wireless for like 2 month ago when this mice release, there is no problem with my mice till 2 days ago, my mice accidentally not detected on my laptop even via wire, bluetooth and 2.4 dongle, my mice still on when i connect a cables, still on when i switch to dongle or bluetooth mode but not detected, i try on another pc/ laptop but nothing happen, i assume my mice firmware was stuck, i wanna hard reset this mice but i didn't know ho to do it, does anyone got this problem ? please help me to solve it.:biggrin: PS: i let my mice on for 2 days till battery runs out hoping mice reset itself when its empty lol
  12. Hi! this problem has been persistent ever since I built my computer back in November. Basically whenever the fans meet a high enough speed, they get stuck at that RPM until I restart the Corsair Service. Usually the fans get stuck anywhere between 1800rpm-2100rpm. The pump also gets stuck at a rpm as well, ~1980rpm-2010rpm. This usually only happens when playing video games that put a higher load on my GPU (my fans are set up to its sensor on a custom fan curve) but I have seen it happen just on startup without doing anything. I have uninstalled, repaired and done all of that multiple times, running on the latest version of ICUE with all the latest versions of firmware.
  13. Hello! I have 6 HD120 fans and 4 lighting strips plugged into the node pro. When adjusting presets through iCue one of the fans will get locked up and stuck on one setting (typically rainbow). If I wake the pc from sleep it gets locked up again. I have updated all of my firmware on the devices as well as uninstalling and reinstalling iCue. The issue started occurring the same day I setup my K70 Mk2, not sure if that has anything to do with the issue. I've replaced the fan hub with my spare, and the same thing happens. Not sure what else to try (if anything). I'm thinking my leds might be messed up. I attached a picture of the fan with all red instant lighting to show whats up. I've got a video too, but not sure how to post it here. Thanks for any help!
  14. Hello, I recently bought a Corsair Scimitar Pro Mouse, which I have one issue with. Sometimes the buttons on the side become "stuck". On the mouse itself they work fine, but in-game or even in the browser, sometimes when I press a key, it seems to hold down the key, even long after I let it go. All the "macros" I have in the iCUE are also just keybinds. I did downgrade to a previous version if iCUE though (2.16.87), since the newest version doesn't load the profiles I have automatically, and even when they do load, I still have to select each action once per profile, otherwise they won't even work. I did hear that that was a bug though. Does anyone know if this is a problem with the mouse itself or with the version of the engine I use? Thanks in advance for the help!
  15. Just updated to iCUE and I notice that after I play a CPU heavy game, The fans on my H100i would not go back down to low RPM when the CPU temp ( I take the temp on the package ) was at that point on the fan curve and my case fans goes to 0 RPM when the CPU is cool enough but they are stuck in high RPM. After some googling and a bit of trial and error I found that if I restart the CorsairService that is running on my PC everything just works. So I made a script that I run after I exit a game to restart it. But I wonder do anyone have a better solution? If anyone is having the same problems I have, Here is the script I am using net stop CorsairService && net start CorsairService Open notepad and enter that, Press File and Choose Save as and then change save as type to All Files and then name the file to whatever you want but and the end of the file write .bat Now you have my quick fix for the problem but I hope someone will post a better one.
  16. Hi all, I have recently bought the Corsair Scimitar PRO RGB, and received it yesterday. I am very happy with the high quality of the mouse, and I love the CUE software experience, however I am facing very bad problems that will cause me to abandon this product and return it to the store for a refund if a solution cannot be found. I wanted to touch-base with the experts here beforehand of course. I will be grateful for any help or clue. On arrival I read through the CUE and set up my profiles. I have removed all existing profiles (software and hardware) to begin with a clean slate, and created only 2 hardware profiles: Default (HW), and Guild Wars 2 (HW). These were successfully saved to the mouse memory. Each profile, amongst other things, has a different color "breathing" lighting effect, thus telling me which is active. I proceeded to graciously closed CUE (clicked Quit on the popup menu). All was good, all was working, and I was very happy with my Corsair purchase! And then the bugs began. The issues I get are: Can't switch profiles Right off the bat I've noticed that without CUE running the profile-switch button does not function. I've noticed the "breathing" effect of the lighting gets reset, but remains on the same profile: Default (HW). If CUE is running, then the button functions correctly. This means I can't switch profiles if I turn CUE off (which I'd like to). Why is this? Error on opening CUE When opening CUE a day later (proper shutdown and start up of laptop), I am greeted with this beauty: Clicking either Save or Cancel has no effect. The dialog goes away, but the rest of CUE (here following) remains the same for either option. Corrupt profiles in CUE Going to the profiles page, I see this: Can't modify anything with CUE Trying to modify anything, either by clearing the mouse memory and redoing the profiles or simply deleting the corrupt profiles and saving the good profiles to the mouse, yields this beauty: Restarting CUE, dis-re-connecting mouse, nor restarting laptop, have no effect. Basically CUE is now useless as it can't modify anything. Funnily enough the mouse still works with the profile Default (HW) I entered yesterday, which is good, but I can't switch it, nor can I change anything for it. Versioning reference: - CUE version is 2.21.67 - Mouse firmware version is 1.10 Both are the latest at time of writing this thread. What do I do now? How am I supposed to use this mouse? Why can't CUE function correctly? Has anyone seen this before? I really love this mouse, but if no solution is found then this goes back for a refund and I'll probably leave Corsair. Thank you for reading and thank you even more if you can help, Regards, - Lost_Sonar
  17. Hi all, I've not been able to get my scimitar mouse key mapping to work inside of Guild Wars 2 since buying it. the mapping and response seems fine in notepad but as soon as i launch GW2 buttons don't respond 80% of the time and i get sticky buttons on the 1-12 panal of the mouse (exiting CUE is the only way to release the stuck button that i know of). I also noticed there is no "save" button when mapping buttons as seen on some of the youtube video's I've watched. I've tried the following to troubleshoot:- update mouse software/firmware uninstall CUE, run ccleaner, re-install CUE given the user "trustedinstaller" full control on the c:\program Files(x86) Corsair folder. if there's anything else i can try please let me know.
  18. So I got me a nice shiny K95 RGB Platinum, and since I like the ripple effect I set it as my default, but I have just noticed an issue with the leftmost and rightmost lightbar LEDs in this effect. Namely, after the colour ripple passes over the whole keyboard the leftmost and rightmost LEDs on the lightbar remain stuck in the colour of the last ripple until another key is pressed and another colour ripple passes over the keyboard, which causes the new colour to get stuck on either the rightmost or the leftmost LED. The LED that gets stuck is usually the one furthest from the key pressed. So if I press "S", for example, the LED on the right side of the lightbar will be stuck, but if I press ENTER on the NumPad, the left LED will be stuck. I have also noticed that the LED under the NumPad ENTER key sometimes getting stick too. Any idea what's causing this and how to prevent this from happening other than stop using this particular effect?
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