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Found 2 results

  1. Hi, not sure if the term sticky keys is correct. but every now and then my keyboard will act as if certain keys are held in. Certain keys then become shortcut keys (i think this is what it is doing) for example, when i press W it will open microsoft word. when i type e it will do a É. The keyboard has done this since new, but has always been intermittent. It is very frustrating. I have tried resetting the keyboard, like it suggests on the troubleshooting guide. It is in my office and the keyboard is perfectly clean, never had a spillage. so not sure what has caused this to be faulty? Any help appreciated,. Thanks, Grugsey
  2. Hi all, Sorry if this is already somewhere but I did not find a previous topic. Problem: ===== a few sticky keys due to sugary liquid on the keyboard. How it happened and what I already did to try to solve it: ====================================== A Coffee with sugar cup fell on the table and it went on the keyboard. I immediately removed the keys and cleaned the white board. BUT, I have a few keys that remain stuck sometimes: they can be pressed, but they come back very slowly. It means there is sticky liquide under the plastic red cherry fixture, or on the spring, or under the white board. I tried to unscrew the screws at the back of the keyboard, but I can't open it. I did not want to use force because I don't want to break something. I would need to remove the red cherry plastic, or go under the white board to clean whatever is there (liquid sugar). Is there a safe solution to do that? or a guide on how to dismantle the keyboard without breaking it ? Thank you very much in advance.
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