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Found 3 results

  1. My current setup involves a peripheral sharing switch between my gaming rig and my work laptop. With the iCUE software running on my gaming rig, whenever I switch my peripherals over to my work laptop, either the K95P firmware or the iCUE software or both crashes. The symptom I'm seeing when switching over to my work laptop is that the keyboard RGB loads one of the HW profiles but the profile switching button doesn't work to cycle through profiles. When I switch back to my gaming rig, all the LEDs on the K95P turn red and become unresponsive to any changes in the iCUE software. The software even shows that all LEDs are red, regardless of what changes I make. In order to fix this, I found that I have to 1. Quit iCUE (from the system tray) 2. Restart it At this point, full functionality is restored. I have eliminated the peripheral sharing switch from the equation by plugging the K95P directly into my gaming rig and testing the unplug/replug while iCUE is running and upon replugging the keyboard, all LEDs do in fact turn red and iCUE requires a restart(not the service). I believe there may be an issue with both the iCUE software AND the firmware that doesn't handle disconnection of the keyboard properly. Something like this could probably be fixed my utilizing some sort of watchdog timer in the firmware to attempt resetting the connection to iCUE whenever the keyboard gets disconnected. Note that if I just don't run iCUE and only use the HW profiles, switching back and forth between machines works just fine and the profile cycling button works on both machines. My iCUE version is 3.35.152 My firmware version is 3.21.28
  2. Hello everyone, I recently bought a M65 RGB Pro and K70 RGB. I connected the M65 to the passthrough and observed the following thing: When I shut down and then turn on my laptop, the mouse does not turn on. Unplugging and reconnecting the keyboard passthrough adaptor fixes it but I was wondering if there is anything else I could do to fix this. The mouse works fine if plugged into the laptop directly by the way. P.S. Sorry if this has been posted before, I looked around the forum and on the internet but could not find anything.:): Edit [10/05/2020] I turned on my laptop now and the mouse powered up right away. No idea why now it is fine.
  3. Hello Corsair and friends, My K70 Lux non rgb keyboard keeps going into demo mode and needs reconnecting to get it out of it whenever I shut down or sleep my laptop and wake it up again. They keyboard is connected to a thunderbolt dock. I want this keyboard to just shut down like any other keyboard or at the very least shut down all its lighting. The keyboard is updated to the latest firmware and I run the latest iCue software. I tried to send profile to the keyboard with every light disabled and put that on the top of the profile list. I have tried the 10 second escape trick and that did not work either. I need some advice before I chuck this keyboard out my window. What am I missing here? Many thanks in advance, Yagu
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