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  1. Corsair Void Pro. It has the headset and communicates to a USB stick to the OS. When loading Win 10 and doing nothing at the desktop, the microphone CAN work, the audio CAN work. Browse youtube you can hear fine. The problem comes into place when I actually USE the microphone - Go into Discord, OBS, or if you Right-Click sound in the bottom right> view the 'Recording' TAB on the "Sound" window (Rundll.exe) or "Open Sound Settings". In these scenarios: Open discord> Lose sound & Voice immediately> Check setting> iCue spastically spams notification window "Firmware update available" even though 0.15 is running and is the latest> The Output and Input drop down select populate and unpopulate spastically for 30-60seconds> stops its cycle> No input options> Output options of 2 never used S/PDIF ports. Cannot regain sound unless PC is restarted, restart hangs, force shutdown. Open "Open Sound Settings" from bottom right Volume menu>Lose sound & Voice immediately> The Output and Input drop down select populate and unpopulate spastically for 30-60seconds> iCue spastically spams notification window "Firmware update available" even though 0.15 is running and is the latest> Either stops its cycle or window seizes permanently> if stops No input options> Output options of 2 never used S/PDIF ports. Bonus: Open iCuE> Headset disappears from iCue. Cannot regain sound unless PC is restarted which loops indefinately and requires a forced shutdown. Open OBS> OBS manages to populate Corsair headset/microphone> with OBS open/using Output/Input of Corsair can communicate through Discord> attempting to close OBS causes OBS window to crash/hang> While crashed or if "End task" on OBS, Lose sound & Voice immediately> Check either Discord or "Open Sound Settings" and either no options or 2 S/PDIF options in output only. Cannot regain sound unless PC is restarted which loops indefinately and requires a forced shutdown. Right-Click sound in the bottom right> view the 'Recording' TAB on the "Sound" window (Rundll.exe)> go into Corsair Microphone Properties (dead man switch)> Browse around any of the tabs> Comeback to 'Recording' tab> Window hangs/crashes(boom)> Win10 is now doing something in the background indefinitely>Lose sound & Voice immediately. Cannot regain sound unless PC is restarted which loops indefinately and requires a forced shutdown. I've done these other thread suggestions. I've tried Windows "troubleshooting sound problems" in the midst of it spasing out - Windows can't decipher between it's metaphorical head from its metaphorical ***. It couldn't process the task. So that's out. I've Uninstalled both the 'Earpiece' and 'Microphone' from 'Device Manager'> Restarted> Uninstalled iCue and all saved macros (Corsair mouse is relatively decent)> Restarted> Reinstalled iCue (RiP macros)> Restarted> AND STILL GET THE SAME PROBLEM. How do you have a product that 'kind of' works until it comes across a program that explicitly has an output/input option and then commits seppuku when trying to apply itself to it? I was gifted this headset about a year ago, new in box from a bestbuy. It didn't work then - Same story now. Im here trying to get some feedback to get this time vampire of an awful product, thats wasted 3 hours of my night so far, to work cause my ghetto walmart mic kicked the bucket.
  2. I will say this as nicely as I can because I would hate for someone to have a legitimate reason for removing this post. I have been a long time customer. I had nothing but satisfaction with my previous mouse, so when it finally gave up the ghost last year, after a long long run, I had no question who I would go with for a replacement. Started looking into what was then currently available and couldn't find a direct replacement of my old model. After watching a few reviews, I went with the Glaive. I don't think I have to tell you what the issue is, because as your other posts have made clear, you're aware there is an issue. I spent a lot of money for this mouse, and if it just behaved the way it is supposed to, I wouldn't mind the money I spent because in every other way it's a great product. I will tell you, however, because I would like your company to seriously reprimand the person responsible--of course, it won't likely happen that way. What will likely happen is what almost always happens. Someone lower down the ladder will take the heat. It's software related they'll say, and some poor middle manager in software will get the blame, when in fact some purchaser went with a switch that perhaps shouldn't have been used and probably because a superior told them to do so. Or the switches turned up too sensitive, and someone approved it because to do otherwise would've cost too much money or embarrassed someone by missing a deadline. Or all of the above. But one thing is sure: You can tell how the interior politics run because the blame will almost always run toward those with lesser clout. Of course, now that it's in the wild, to admit it's the switch would mean a lot of money, so that won't be happening. Corporations need to learn that honesty will get more positive responses than the typical machinations, juggling, and somersaults in which they tend to engage. Your switch. Your maddening, work-stopping, much, much, much too sensitive switch. The problem that started within the first few weeks, that you tricked the hardware into behaving with an update, is back. Only now what hope have I got of returning the product for an exchange? An inferior switch was the source of the problem then, and with the continuing use has begun being more finicky once more. I've turned the polling down all the way, but still I'm having trouble getting any work done. I now have been forced to begin forcing my left finger down quickly and fully on the mouse button in an effort to avoid a double click. Sometimes this helps. Often it does not. In a year, with such continued use, how finicky will the switch be? And who will stand behind this product then? I click on a login attempt while trying to sort out a password issue, and it registers two attempts because it double-clicked. I click along my Windows taskbar to bring up another program, but after doing so, the second click strikes the program that I have full screen and the other program drops into the background again. I click something to drag in program, only to have it selected and applied. I have to undo repeatedly many things, and my productivity has slowed to a crawl. I've said all this to say, the money you took from me for this Glaive will be the last money you ever take from me. I have not been rude, belligerent, or threatening, so if this post voicing my complaint gets removed, I will simply have to ensure I post this elsewhere. What they say about customer service, you know, the thing about if you get it right, people typically say nothing, but if you get it wrong, they tell everyone? That's true. Now, to make sure that I get my money from this mouse, I am going to open it up and fix the switch that is faulty, just like others have posted elsewhere. And you will probably not hear from me again. But you lost a good customer, and that's the nicest thing I can think to say in response to the torment you've introduced to my life.:mad: Sure, I'm mad, but I won't stay mad. I will remember and I will spend my money in accordance with my views. This is not childishness. This is behaving like a mature person who refuses to support companies with bad QA who fail to spare those who keep them in business from things that will disrupt their lives in maddening ways.
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