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Found 2 results

  1. I'm using iCue software v3.37.140 and trying to do something as simple as a SHIFT + A as a macro test. I've tried both MACROS and KEYSTROKE to do this. I then assign a G key to the macro. We'll use G6 as my example. I then go to "Onboard Profiles" and click on one of my 3 onboard profiles. I've tried both CLEAR -> OVERWRITE and SAVE on an empty profile. NOTE: Inside the "Hardware Actions" section when I do this, a yellow exclamation at the bottom says, "Hardware Actions need to be saved to the device and are active when iCUE is not running." I go to NOTEPAD and press the corresponding hotkey (G6) and nothing happens. Things I've tried to fix this: 1. Repair the iCUE software. 2. Unplugged\replugged in my K95 usb plugs. 3. Googled the hell out of how to fix this. I read a lot about this being an issue. IS IT? These keyboards aren't cheap and you would think they would package it with good software. Are there any solutions to this issue? Anything from Corsair? Screenshot of what my Hardware profile screen looks like is attached.
  2. I just built a second PC and I want to use my K95 Platinum on it. I successfully saved 3 profiles to hardware on my original PC, however, upon import on the new PC all of the profiles are blank. Only the names show up. If I plug the keyboard back into the original machine everything shows up just fine. I also noticed WAY prior to this that I had no color profile on the keyboard until the PC finishes booting. It started doing that when I had on board profiles saved then did a fresh install of iCUE. After iCUE installed I will have nothing until the boot finishes, where before I could cycle through the profiles as soon as I turned my PC on. I don't care if the solution is hardware or software specific. I just want to be able to import my profiles on my new machine without having to remake them. Firmware: 3.21.28 Software: 3.30.89 Note: I tried again before posting for screenshots and the same result
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