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Hi! I replaced the stock fans on my H150i RGB Pro XT (3x120mm), which were working perfectly (but too loud), with Noctua NF-F12 chromax.black.swap PWM 120mm fans. It was just a matter of disconnecting the old fans and connecting the new to the same contacts. But when I boot up, 2/3 fans are now spinning almost at full speed ~1500rpm. While only one of fan is actually obeying the profile and spinning at ~300rpm. Only one of the fans is actually obeying the iCUE settings and I can change it how I want. But it doesn't matter what profile or setting I apply to the other two, they still keep spinning at full speed. For example, I could apply "Zero RPM" mode on all of them, but only one of them would actually stop. Also, I checked in BIOS but the fan profile/settings were still the same. Everything should be running as slow/quiet as possible. The temperature was also good, around ~25 °C What could be the problem and how to fix it?

Hi! I have finished building my first computer and used Corsair Hydro H150i PRO as a CPU cooler but with 3x NF-F12 iPPC-3000. Maybe overkill but hey - first computer I built myself (and with myself I mean my neighbor and I) :laughing: In the program Corsair Link 4 I have been able to start the fans at 100% (2880RPM reported by Link 4) but as soon as I trying to get anything below 100% the fans stops. I have tried all the profiles, including custom. Only the radiator (with the pump at around 2000RPM) manages to keep my CPU at below 50C in Aida64extreme (runtime 47m) but i would like to have my fans running anyway... All fans are connected to the included hub. But because the hub is only 3-pin this isn´t connected to the motherboard. (But as i understand it this shouldn't be an issue as the computer starts anyway (the Fractal fan-hub that was included in the chassi is connected to CPU_FAN)) Does anyone has any idea how to fix this?

I've just bought a Commander Pro specifically so I could control my case fans. Unfortunately, the controller doesn't seem to recognise any of my fans (all Noctua 4pin PWM - 2x NF-A12-x15 and 2x Noctua NF-F12 industrialPPC-2000) I also have a Noctua NH-D15S cooler that I may or may not want to be controller too but I haven't got as far a testing that one yet. It kind of sees 2 of my fans but is not doing anything like accurate measurements of the speed. Have all of my fans set to 4 pin mode. I have installed the latest firmware (0.7.199 with Corsair Link 4.9.7.35) Is there anything I can do to remedy this problem? I specifically bought the controller so that I could use PWM so changing them to 3pin mode is not an option I'm willing to settle for. If all it can do is 3pin mode than I may as well just use the fan headers on my MB and get a refund. Also, bonus question. How do you create a support ticket with Corsair for the Commander Pro? I can't find the option anywhere. Any other ways of contacting Corsair support from the UK? (I don't fancy calling a US number unless I really have to). Do they have an official support email address?