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  1. Hello, I got a hs75 XB and im pretty happy with it. Its a good headset only the range isnt that good. But out of the sudden the mic stopt working. I updated it and plugged the mic in and out a couple of times. The mute button works and i can hear the sound if i mute or unmute it. But still it doesnt record my voice. Does anybody know how i can solve this or has tips what i can do? Im hoping you can becouse i do like the headset. Sorry if my english is somewhat broken. English isnt my first language. Groet Ivar
  2. I've seen a bunch of suggestions on how to fix this but none have worked, I've paired the two, reinstalled drivers, uninstalled the devices, clean installed iCUE, forced updates to the dongle and headset, checked privacy settings, set the headset as default communications device. I get the sidetone in the headset but Windows does detect any sound, it does detect the microphone though. Just curious if anyone has found another fix, sucks I just bought this and it is giving me issues right out of the box. Questioning why I'm even loyal to Corsair now since they still haven't responded to my warranty claim on my VOID PRO's that drain the battery in an hour and won't fully charge. Thanks
  3. I have a Harpoon mouse and a Strafe keyboard and wanted to bind a button in one of them (or both) to mute the microphone on my USB headset (non-Corsair). There is no option for that on the media buttons in ICUE software. I see that some threads were opened about this but all suggested third party software. Can this be implemented?
  4. Hello all, I got my wireless headphones about 1 year ago and just recently decided that I needed to research what was up with the quality of my mic. The sidetone when enabled allowed me to hear the mic perfectly (basically 50 hertz to about 16k hertz) but the mic in windows is cutoff at about 8k hertz. I made sure the samplerate was at DVD quality in the sound settings, have forced the firmware to update, reinstalled iCue multiple times, and have tried multiple drivers, but nothing worked. Is there any solution to this? The attachment is a spectrum analysis of the mic in action from the default driver.
  5. I have had a virtuoso for a couple weeks and its been workin fine but today just randomly the mic stopped working i figured i just needed to unplug it and plug it in again so i did that and i could hear the voice saying mic on charge complete but it still didnt work so i tried again and this time i could hear mic on charge complete again but no other audio on my computer but my computer was picking up audio from my mic
  6. Recently upgraded from an old win-7 ish os to a windows 10, since then my microphone on the corsair void pro (stereo) has ceased to function, it picks up no sound at all and only registers as a 'headset' and a 'microphone' whenever I go looking for it on my pc. It doesn't reflect anything such as 'corsair' on it in those places. Does no one know how to fix this issue? This model can plug into pc's and playstation removes etc via a prong not a usb.
  7. I'm at my wits end with this problem. Yesterday I was given the HS35 headset to replace my old Logitech G430 headset, which was being held together with glue. The speakers on the HS35 work wonderfully, but for some reason, the microphone is barely registering my voice, only getting an incredibly quiet input when I am practically yelling and nearly eating the mic at the same time. My attempts at fixing this are as follows: - Verifying that it was plugged into the correct plugs. - Verifying that it was fully plugged in. - Verifying that the mute button was not pressed. - Plugging the HS35 into the USB port of the Logitech G430 headset. (Interestingly enough the speakers still functioned, and it registered as a G430, but the mic issue was unchanged. I have also tested everything below both with the jacks and the USB port, for good measure.) - Testing the mic in different software, to ensure that it was not an issue with just one program. (Tested programs include: Discord, Audacity, Microsoft Teams) - Testing the mic on a different computer, to ensure that it was not an issue with the headset itself. (Mic seems to function fine on other devices.) - Restarting the computer with the headset plugged into it. - Restarting the computer with the headset unplugged from it. - Under 'Recording Devices -> Properties -> Advanced' for the headset, set the Default Format from whatever the initial one (CD or DVD Quality iirc) was to Studio Quality. (No change was noticed.) - Under 'Recording Devices -> Properties -> Levels' for the headset, set the Microphone slider to 100 (was at 50). (No change was noticed.) - Under 'Recording Devices -> Properties -> Levels' for the headset, set the Microphone Boost slider to +10.0dB, then +20.0dB, then +30.0dB. (Voice volume increased slightly, feedback noises increased exponentially. This solution is nonviable as I require my voice to be as clear as possible.) - Updating audio drivers. (Drivers are up to date.) Things I have not been able to attempt so far: - Updating device drivers. (No drivers were found for the headset on my pc to update, and I have been unable to find the proper drivers to download, possibly due to frustration/fatigue at troubleshooting for 8 hours now.) - Updating Windows 10. (Currently stuck at 0% for 6 hours now.) - Downloading & installing a 3rd party program that claims to have the solve the problem. (I'd really rather not.) I would really appreciate any solution that anyone has at this point, because I cannot find anything else and I just want to enjoy not having to glue my primary means of communication back together every three days. Thanks in advance!
  8. For voice prompts there seems to be an addition of phrases regarding mic feedback. Is there a way I can have it so only mic on/off is played for voice prompts? Thanks.
  9. Gasis

    Mic feedback off

    When turning the headset on I often have no microphone feedback and have to slide it's volume on iCue to be able to hear myself. Also happened when already turned on but I didn't notice why. (edit: happens when I mute the mic) I have 3 iCue profiles which all have feedback volume enabled at half. Thank you for your help Ps: I run dual screen if it's any useful. (edit: noticed strange behaviour with the mute function when auto-switching between profiles.)
  10. Got a HS60 delivered today to replace my old corsair headset which stopped working after a long life. The HS60 picks up music/game sounds and transmits it over audio calls. Tried on my mac and windows PC, with and without the USB adapter. Same issue everywhere, even when mic muted and unplugged. Is it worth getting a replacement, or is this a design fault with the headset? The sheer number of identical complaints on this forum alone make me worry any replacement I receive will be the same. https://forum.corsair.com/v3/showthread.php?t=187373 https://forum.corsair.com/v3/showthread.php?t=183341 https://forum.corsair.com/v3/showthread.php?t=181907 https://forum.corsair.com/v3/showthread.php?t=192457 https://forum.corsair.com/v3/showthread.php?t=102636 https://forum.corsair.com/v3/showthread.php?t=193832 https://forum.corsair.com/v3/showthread.php?t=194672 https://forum.corsair.com/v3/showthread.php?t=194767 https://forum.corsair.com/v3/showthread.php?t=181159 https://forum.corsair.com/v3/showthread.php?t=195690 https://forum.corsair.com/v3/showthread.php?t=179394 https://forum.corsair.com/v3/showthread.php?t=190508 https://forum.corsair.com/v3/showthread.php?t=192457
  11. Hi, I have a set of Void Pro RGB Wireless headphones that I've owned for a little over a year. I don't use them much and they sit on a stand on my shelf out of harm's way. Yesterday I tried to use them and now the mic won't unmute, either when pulling the mic boom down, or by pressing the mute button on the headphones themselves. There seem to be a number of threads on here about this problem, and honestly I've tried a bunch of stuff and nothing seems to work. Any solutions out there? For the record I've tried: older versions of iCue (3.18.77 and 3.21.88), changing the Privacy settings for the mic, unmuting the mic in the sound settings, adn reparing the iCue installation. I am running Windows 10.
  12. If both the headphone and mic jacks are plugged in, the mic will pick up whatever audio is playing. I don't think that the mic is actually recording soundwaves because I can turn down the audio output and it will still pick it up, but when I play it back it's distorted and quieter. I have also disabled stereo mix so I'm confident it's not that either. Has anyone experienced this? I have tried several different headsets and even tried the audio from one headset and the mic on a different one at the same time, and they all see this problem. Someone on reddit told me it's probably because the front panel circuitry is at fault, but what can I do in this scenario? Can the manufacturer replace it? DIY hack?
  13. I recently purchased the Virtuoso RBG Wireless (regular, not the SE) at PAX East because one of the representatives there told me that it’s a headset that would would for PC, PS4, and XBox. I’m a streamer, so going down to one headset was something I was very interested in. I’m able to get audio into the headphones just fine, and the mic works as well. My only issue is that it refuses to mute, despite getting the mute noise indicator and the mic itself going red. I haven’t tested it on PS4 yet, but this is a problem for me. I haven’t been able to find any solution to this issue on the forums; most of what I’ve seen had been the mic stuck on mute. Anyone have any ideas?
  14. Hi, I bought the corsair gaming bundle today, the one I bought includes the VOID PRO STEREO headset. This headset includes one 3.5mm jack, coloured black, with a Y adapter included, with both pink and green jacks for headset and mic. I was initially having problems getting anything to work at all using the inputs on the back on my PC, after trying the ones on top, I get audio fine now, but my mice does not work (Kinda). I cannot hear myself nor can anyone else when talking at a normal volume, but if i blow into the mic or basically scream the neighbourhood down, you can. I have checked every driver, every setting, every permission and i am well and truly stuck. The headset also isn't called "Corsair" etc anywhere and doesn't show up in iCUE, really stuck and bummed out. Thanks for any help you can give.
  15. Hi, i bought a Void Pro RGB Wireless headset yesterday. Everything except the microphone if working. As soon as i turn on the headset the voice says "microphone off" and a red led light is showing on the mic. I have read that i might be a compatibility issue with Windows 10. Since yesterday afternoon i have looked trough this forum, Corsairs support page and a countless number of other pages for a fix. So far it dosen´t seem like Corsair have any intention of fixing this or acknowledge that its a big issue. They give some sporadic tips on how one might be able to solve it. I have tried everything i can in order to get the microphone to work. Looked at my privacy settings, setting it as default, reinstalling the iCUE software, tried with the software on and off, Updating the headset, pairing it again and a lot more so called fixes with no result. So i am at the roads end here. Either i get it working today, or i return this for another working product from a different company. I have never used a Corsair headset before. But if it this kind of quality, with almost no support or any official patch to fix this, i will never use a Corsair headset again. I mean come on Windows 10 has been the most used system for years now. If they have known about the problem for this long and still have not come up with an official fix, they are not interested in fixing it now either.
  16. I've been dealing with this since the first time I turned on the headset. Excited as hell to try them out, I set them all up and immediately ran into an issue that I have been unable to resolve. The mic will automatically mute as soon as the headset has turned on, and can not be unmuted. I have flipped the mic up and down a million times, I've reset the microphone by holding the mute button and all that dozens of times. I switched into every USB port I have. I uninstalled and then reinstalled iCue. I have tried everything. I reached out to Corsair about the issue. After 2 days, they finally responded, telling me to- you guessed it- try the reset procedure again. Of course, I obliged, and still nothing. I told them this in the email, and they have still yet to get back to me. At this point, I am considering just returning the product and ordering a new one. My only fear is that the issue is a software one, and that if I order another one, the issue will remain. I am tired of wasting my time on this.
  17. I've been waiting a long, long time hoping, that the issue will fix itself over time (via software updates and such), but to this day the mic is nearly unusable. Unless the others will bump me to 200%+ volume in their output settings, they won't hear me. Headphones are plugged into ST100 headset stand, which is plugged into USB3 on the back of PC. I recall, that things were working fine at the beginning (about 2 yrs ago) and shortly after decided to go quiet on its own and stay like this. I've tested another mic and the volume was fine, only the one in Void Pro refuses to work properly. What should I do??
  18. Bought void wireless ~6 months ago, it has firmware v0.15 and everything was fine: mic could be muted by flipping it up, sidetone was not resetting after that, headset was connecting to PC very fast. Few weeks ago headset suddenly died (i thought so). I tried to force update firmware and it succeed, BUT now firmware is 39.02, and now i cant mute mic by flipping it up, sidetone is resetting every time and headset is connecting to PC much slower. My question is: where can i find firmware database to download firmware 0.15 and intall it to my headset? Or is there any other possibilities?
  19. im using VOID PRO, ST100, DARKCORE SE and K70 SE. so, i want set the macro for VOID PRO MIC OFF. ex, if i Click F12 key -> void pro mic off / and re click F12 -> MIC ON setting. Who knows?
  20. Is there a way to sync the mic on/off button on my headset to Skype for Business? So that when I push the button and turn the mic off it is shown in Skype for Business as mic off, too. Mic button is shown while in a call in Skype for Business. Corsair Void Wireless
  21. Sry didn't know where headphone threads are put. I had a void pro for a couple months now, it's always worked perfectly up until today. I unplugged it and plugged it again and now the mic won't work. I've seen many threads bout mic not working and nothing helped. I think something important to note is that it is not detected through any computers' headphone jack. When I put it in through a USB adapter it does work but not the mic. I think that is the key to solving the issue. Thank you
  22. hello, i was gifted this headset for my birthday from my dad, i even recommended it to him. i am truly upset that now, i have finished my pc build and the headset is barely compareable to my old logictech g430s, the mic is muffled and crushed, the surround sound doesn't seem to work. i have installed the drivers for the headset from the iCUE, firmware v.3.08. i have checked usb power management, i have installed audio equalizers to get my headset audio and mic louder. went through all my device management settings to make sure everything was up to date. i really am stuck, the headset is nice, feels good and looks great, but what's the point of spending £80+ on a headset that doesn't work. if anyone has any advice, i am willing to troubleshoot this before i try to get a refund or RMA (return merchandise authorization) kind regards joshua.
  23. Hello, So just recently all of the sudden my microphone stopped working, and in games like CS:GO I couldn't talk. I tried to turn my mic off and on with the button on the side of the headset and also, tried messing around with the sound settings aswell. No luck. I got no idea why it just all of the sudden stopped working. Also, I'm a streamer so I kinda need to get the mic working ASAP. Thanks!
  24. I bought Corsair Vodi Pro USB, 3 weeks ago. I installed Icue 3.9 version. But Headset lights not working. Anytime. Im update on new version. But problem continued... And im reinstall windows 10 a few days ago. But microphone is not good working. Mic sound distortion. Like this issue: http://forum.corsair.com/v3/showthread.php?t=183410 Im reinstall new version and install old versions. But problem continued. And lighting is not working any time. Help me please
  25. Hello, on the Website of Corsair, they mentioned the function of automatic muted mic, when i flip it up, but i didn´t work. I tried it serveral times and the iCue Software is installed. How can i fix this problem? Thank you for help! Here is the Quote: "The wired and wireless USB versions of the VOID PRO also feature RGB illumination on the CORSAIR logo present on each earcup which can be adjusted in the CORSAIR UTILITY ENGINE (CUE). Additionally, these two versions of the VOID PRO automatically mute the microphone when you lift the mic boom (the base of the microphone will light up in red when it is muted)." - https://www.corsair.com/us/en/blog/VOID-PRO
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