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Found 2 results

  1. hello, i was gifted this headset for my birthday from my dad, i even recommended it to him. i am truly upset that now, i have finished my pc build and the headset is barely compareable to my old logictech g430s, the mic is muffled and crushed, the surround sound doesn't seem to work. i have installed the drivers for the headset from the iCUE, firmware v.3.08. i have checked usb power management, i have installed audio equalizers to get my headset audio and mic louder. went through all my device management settings to make sure everything was up to date. i really am stuck, the headset is nice, feels good and looks great, but what's the point of spending £80+ on a headset that doesn't work. if anyone has any advice, i am willing to troubleshoot this before i try to get a refund or RMA (return merchandise authorization) kind regards joshua.
  2. Have noticed this a few times, seems that if the mic senses a quick increase in the sound of your voice (laughter, etc) my right speaker will go out. The only method I have found at this point to correct this is to power off the headset (which you'll hear a faint pop in the right speaker) and power it back on. Once powered back on everything returns to normal operation until the mic senses another increase in volume. To attempt to alleviate this, I have decreased the Mic volume in iCUE and brought the side volume both down to 50%. Any thoughts on this would be appreciated.
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