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Found 2 results

  1. Hi Forum, I recently purchased a K55 + HARPOON RGB Keyboard and Mouse Combo. I starting using the mouse and the lightning worked fine. After 2 weeks, I got my PC and set everything but when I plugged my Keyboard, the lightning did not work. I reinstalled the iCUE and force update it, but still nothing. The keyboard works perfectly fine except for the lightning. I've plugged the Keyboard in my office laptop and same issue. Is there anything that I am missing? Any help is very much welcomed! Keyboard Firmware is v. 30.08 and iCUE version is 3.33.246 Thanks all in advance!
  2. bought a new K55 RGB keyboard and the RGB backlights won't turn on. tried it with icue installed and uninstalled still facing the issue. tried manually resetting the keyboard using Fn + F4 method still not working. did I receive a defective keyboard?
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