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Found 5 results

  1. I just got the k55 keyboard today, updated my iCUE launcher to the newest one. Keyboard, mouse, and headset all working great!! Put all three items on the same theme of Rain, where it rains random rainbow colors. After a few minutes the keyboard just freezes in the middle of the theme. The lights are still on just not moving like they should be. Keyboard still works just fine, just the lights are frozen, how would one fix this? Thanks for any help!!
  2. [EN] Hello everyone, Owner of a K55 RGB since May 2020. Never had any issue with it before. But now my problem is that it is stuck with red backlight and I can't change it from iCUE. It just won't change. I tried to reset EPROM + update but the problem remain the same. It is stuck in red backlight no matter why... I can reduce it and stop backlight but cannot change color. Is there any solution about this or it does need an RMA ? Best regards, [FR] Bonjour à tous, Je possède un K55 RGB depuis début Mai de cette année. Je n'ai jamais eu de problème avec auparavant mais à présent il reste bloqué sur la couleur rouge et j'ai beau essayé tout les paramètres il ne veut pas changer de couleur de iCUE. J'ai fais un reset EPROM + maj du micrologiciel mais rien à faire il reste bloqué sur la couleur rouge. Je peux réduire la luminosité ou l'éteindre complètement mais pas changer de couleur. Y'a t'il une solution à ce problème ou doit-il être envoyé en garantie ? Cordialement,
  3. Hi Forum, I recently purchased a K55 + HARPOON RGB Keyboard and Mouse Combo. I starting using the mouse and the lightning worked fine. After 2 weeks, I got my PC and set everything but when I plugged my Keyboard, the lightning did not work. I reinstalled the iCUE and force update it, but still nothing. The keyboard works perfectly fine except for the lightning. I've plugged the Keyboard in my office laptop and same issue. Is there anything that I am missing? Any help is very much welcomed! Keyboard Firmware is v. 30.08 and iCUE version is 3.33.246 Thanks all in advance!
  4. I’m desperate at this point, I have tried pressing FN + 1-8 etc to see if I could change the lights. I have downloaded iCUE to see if there was anything wrong (I can see the lights should be on as the brightness is at 100.) I have held FN + F4 to try resetting the keyboard. did not work. I’m just really confused because everything else about the keyboard works BUT the lights
  5. I have recently received a k55 keyboard for christmas and it has been working fine until today when I powered up my computer the lights were working fine then once everything had loaded up the lights just stopped working I have used the brightness key and the fn+number keys to try and get it back but it's not working
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