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Found 8 results

  1. So I read most of the things on how to uninstall iCUE 3, did it, deleted all files on the system, even on regedit. Still have the same error, now I cant even use my corsair headphones anymore, what else can I do? :!: btw, im trying to install version 4.11.274 Error said: https:// imgur.com/a/5QCLAbQ (delete space)
  2. Hello I'm triying to update my iCUE 4.10 to the last version 4.13. I tried directly through the application and with the .msi installer and I hace the same issue ... I can start the installation but diretly the installer is freeezing on this page : https://www.noelshack.com/2021-27-5-1625856381-image-2021-07-09-204620.png If i click on this window I have the message : Corsair iCue not responding https://www.noelshack.com/2021-27-5-1625856476-image-2021-07-09-204754.png I tried to stop all iCue services and process on the task manager before to do the installation and it's the same issue... Do you know how to resolve the issue ?
  3. I built a new PC a few months ago and installed a H100i Pro RGB water cooler. It's worked great and I really like the iCue monitoring software. This week my ancient Antec PSU died so I replaced it with the HX1000i PSU from Corsair. I chose the HX1000i so I could control it with iCue. PSU arrived today and I got installed and works great, but I can't figure out how to get the Corsair Digital Link connected. The PSU came with a USB connector and and a separate Digital link cable I've determined to be an IC2 cable. The USB cable is the easy install method but I don't have any spare USB headers on my motherboard, the one I have is taken by the H100i Pro RGB water cooler. I searched all over and it appears I am supposed to be able to connect the IC2 digital link cable directly from the PSU to the water cooler. I can see where the one end plugs into PSU, but I don't see any place on the H100i Pro RGB to connect the other end to. All the pages I've found that say to connect the PSU to the water cooler specifically reference the H100i. Does the H100i Pro RGB not have the IC2 connector? If not, what are my options to get both the PSU and water cooler connected to iCue? Thanks!
  4. I just picked up an H60 for my first foray into water cooling. I installed it on an old 1155 board, and I can't seem to get the mounting bracket tight enough. I've checked and double checked, and the backplate, standoffs, and bracket are all installed per instructions and as snug as I can get them. This unit has the thicker rubber tubing, which appears to be putting more sideways pressure than the mounting bracket can handle. In fact, after removing the pump block, I found that a large chunk of the water block wasn't even contacting the CPU heat spreader because of that. The best I have found so far is that it appears there is more space between my standoffs and the motherboard preventing the bracket from getting tightened down as snugly as it should be. I've found other posts such as this one, where people had to add small washers to pull the bracket down tighter and get it to work, but other directions saying the looseness is OK and washer are not recommended. http://forum.corsair.com/v3/showthread.php?t=103014 I'm getting pretty frustrated with the vagueness of the installation instructions and nothing in them about making sure you do things a certain way, such as how much play is too much to get proper tightness of the pump block. Right now after first installed, the pump performs a few degrees worse than the air cooler I had on there before, but over time (like the pump block contact is creeping), it jumps up to 69 C which is almost 10 C hotter than the air cooler I was previously using. I don't see that this will work without adding washers behind the MB to pull the bracket down tighter, and then I'm not even sure, but since that isn't recommended, I'm not sure what to do. I've attached some images to help illustrate the first time I removed it. Thanks for any help anyone can give.
  5. I recently acquired the Polaris mousepad and I had been sitting on this issue for a while with my Void RGB Wireless. I previously had CUE installed, but when there was an update it just broke. I decided to try again this morning to install CUE. I went, got the newest .msi and ran it. It went through most of the installation until it said "The older version of Corsair Utility Engine cannot be removed. Contact your technical support group." I guess my technical support group will be you guys. I then went to Change or remove a program and tried to uninstall the old CUE (which won't launch) and I get this error message: "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer Package." I have also deleted the Corsair folder that is under C:\Users\Joheinous\AppData\Local. I just want to use my RGBness in peace and solidarity. Can anyone help?
  6. Hello guys. I using an H80i V2 on a Intel 7700k Kaby Lake and an Asus ROG Strix Z270E Gaming mobo. The problem is that the mobo program conflicts a lot with Corsair Link. To resolve the conflict, and as I trust more in the BIOS than in the pump to control the fans, I've been thinking of linking the fans on CPU_FAN and CPU_OPT and the bomb on AIO_PUMP. So, I would uninstall the Corsair Link and let the BIOS do all the work without conflicts. What do you think? Thanks
  7. This is a video about how I swapped-out my old TX750 for an HX750i that I got in a warranty exchange. There's some other things going on, but the main focus is on the PSU installation. [ame] [/ame]
  8. Hi Friends, As usual, it's Saturday and I have no where to turn to but this forum since I have a son who wants the PC working. I am trying to secure the Intel backplate to my Asus Sabertooth Z77 motherboard and I am instructed to use the 4 Standoff (LGA 115x / 1366 Standoff) screws. However, after attaching the screws the backplate still has some movement or it doesn't feel tight and secure. Does anyone have any suggestions? I don't want to go further with the chance I may need to tear it down. Thanks for any suggestions! SP
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